Where do you find your staff? As locals, we visit your hotel hoping the next experience will be better. Todays visit proved unpleasant yet again.We were served by a male bar person who took twenty minutes to serve us with drinks but only after our friend went to the bar to ask,politely, when we could expect our drinks. She was met with sarcasm about ‘being busy’ and when the drinks eventually arrived another sarcastic remark was made. When my husband ordered the drinks, this same bar person was having an altercation with another member of staff and was overheard today ‘I’m not bloody doing that’. I know staff are hard to come by, but your staff are rude , sarcastic and blasé. We visited on the 10 th March and the time was 2.45pm.
The original review I posted (as above) was answered by a manager identifying themselves as called Stefka Csordas requesting I contact them by email to discuss this matter further.
Update: I contacted this person as requested via email and to date have not received any response whatsoever, am I surprised, no I am not!…..