We were lucky enough to book the Coba, Cenote, Sea turtle experience on May 29. Our tour guide was Karen and she and our driver could not have been more gracious and helpful. We were picked up as scheduled and spent the trip to Coba learning about the region of Riviera Maya. The tour guide was arranged for us and... More

I will get straight to the point. Would you pay a little bit more for an unforgettable tour to one of the marvels of the world, or would you like to be treated like cattle under the scorching Mexican sun? From the very beginning Jay offered the personal touch that we demand from a top service. Jay, Chicho and Luis... More

Greetings to Jay & Karent, finally our review...My husband & I, along with one other couple did a tour with Karent On May 7th. A wonderful lunch by the sea topped off an excellent day of snorkelling with turtles, snorkelling in cenote & climbing Coba. Please try the mayan redbull (mango nectar with honey & mayan spices) from the vendor... More

My husband and I did the Basic Tour + Tulum with Your Private Tour while visiting Playa del Carmen for my birthday. From beginning to end our experience was fantastic. Booking was easy. We were picked up at our hotel by our guide, Rod, and our driver, Gigio. I really can't speak highly enough about both of these gentlemen. Gigio... More

Despite us having not had done what Jay had asked by sending him our room number at least the day before the tour he still took us on the tour himself. This was a sign of things to come as he went out of his way for us to have a great experience as mentioned by pretty much every other... More

Me and My wife booked the snorkeling tour and it was fantastic. No swimming around with 30 pairs of flippers in your face, just you and your friends/family. We got a little adventurous after we booked this tour and the spots they take you are some of the best that we have seen so far. Jay personally met with us... More

This was our second time with Your Private Tour as we used them last year on our first trip to Mexico and were so taken with their professionalism and care that we knew we had to go on another trip! This time we did Chichen Itza- the Seventh Wonder of the World, and it was worth the road trip. We... More

My husband and I booked a basic tour plus Tulum. Our guide, Rod (and driver Max) arrived on time and took the two of us to Tulum. The early morning view at Tulum cliff was breathtaking. And the fact that we arrived and left before the crowd came made the experience better. The second stop at Cenote cave snokeling was... More

If you want a tour service while in Playa del Carmen, Jay Fletcher at Your Private Tour is the guy to see. From the initial email communications to meeting him in person, Jay was top notch and a pleasure to deal with. In fact, it was Jay's initial email communications that answered all of our questions promptly and clearly and... More