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Wildmoor Spa & Health Club

Alcester Road, Stratford-upon-Avon CV37 9RJ, England
01789 299 666
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Type: Spas
Most recent review
- 9 May 2013
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35 reviews from our community

Visitor rating
    13
    7
    4
    7
    4
Date Rating
Stratford-upon-Avon, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 May 2013

This place could be amazing but there is a complete lack of customer focus. The staff are rude and you are made to feel that you are inconveniencing them by putting custom their way. The actual spa treatments are very sub standard as well. I am local and don't normally use wildmore but was given some vouchers as a gift,... More

Was this review helpful? Yes 1
Kate E, Spa Sales Supervisor at Wildmoor Spa & Health Club, responded to this review
13 May 2013

Dear L S, Thank you for your review on TripAdvisor, I would appreciate a call from yourself to explain the issues you had in more detail so I can correct them. I assure you that this is not normal practice in the Wildmoor. Looking forward to hearing from you in due course. More

Solihull, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 April 2013

Not very impressed with our 'relaxing' Spa Day. Entering Spa we were just seated and told to wait whilst forms were brought out. Not many smiling faces from staff and really rather rude, not what I would expect from someone welcoming guests to the spa. The pool was occupied by an aqua class which was rather noisy and the ladies... More

Was this review helpful? Yes 1
Redditch, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 March 2013

Basicallu booked my mother in for a birthday suprise the staff on the phone was friendly (linda?) and was professional, mom come back after her spa treatment which was a swedish and she looked like she was going to fall asleep and said she enjoyed it and was a nice suprise.

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Solihull, United Kingdom
Contributor
17 reviews 17 reviews
4 attraction reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 22 March 2013

Visited on Monday morning in March. Spa day treat.Sadly was not advised on booking of the very noisy aqua aerobics taking place on our arrival.All loungers reserved with towels. So used jacuzzi for over an hour whilst being deafened. Not the relaxing experience I hoped for. Attention is required on maintenance and cleanliness. The changing cubicle I used had 3... More

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Redditch, United Kingdom
1 review
5 of 5 stars Reviewed 15 March 2013

My wife and I visited the Wildmoor Spa on 28th Feb 2013 and it was excellent. The reception staff were friendly and informative, the changing rooms first class with everything you need. The Gym was brilliant and not overly busy. The spa area is brilliant and the cleanliness is a credit to the staff, I thought the water in the... More

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Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 9 March 2013

had a spa day at Wildmoor on Friday 8th March. The staff were very attentive without being too much and very helpful. I had the Pro-collagen quartz lift facial which was a fantastic 75 minutes long and turned out to have neck, shoulder and arm massage included. The pool area, jacuzzi, steam, sauna and caldarium were really nice. Spent time... More

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Heart of England
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 7 March 2013

When we moved to Stratford in 2007, we were delighted to find such a super health and fitness club on our doorstep. The Wildmoor Spa and Health Club opened in 2005 and was awarded “Day Spa of the Year 2007”. At first the facilities first class. But unfortunately standards have slipped. Many are small things such as no more fresh... More

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Warwickshire
Contributor
11 reviews 11 reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 28 February 2013

My wife and I went to the Wildmoor for a spa day before our wedding. We found the service from all the staff to be fantastic and the facilities second to none. his is hands down one of the best gyms and spa's in the area and we are looking forward to our next visit. he treatments and treatment rooms... More

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Gloucestershire
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 February 2013

After booking I read the reviews and thought uh oh. Well either Wildmoor have seriously improved things or we visited a different spa. As a person that goes to Spas both for the day and to stay this is certainly in the top three. Had a slight problem with emails on booking, but all sorted and were very good when... More

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Warwick, United Kingdom
1 review
4 of 5 stars Reviewed 9 January 2013

i would like to say what a nice day we had. Only thing we found was there were not enought towels. Lovely service from a blonde english lady in cafe she was very accomadating to our requests and the food was tasty. Relaxing day will be going back.

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