I booked two tours through Viator. The Bruges tour is long. But I feel totally worth it to see this charming town. We met at the Cityrama office and walked to the bus. There were about 50 people. There were 2 guides. One that spoke English over the mic and one that spoke Portuguese and French. After all the intro... More

We booked this tour while in Paris for 4 nights. They have the option for either with a glass or with 1/2 bottle of champagne, so we opted for a glass of champagne for Euro 124 each. Instead of the tour picking us/and others up at 7:45pm, the bus came late, and we were the last group to board the... More

Booked online for a return bus trip with audio-guide 55€. On the website and the confirmation email it said the trip was 4 hours in duration but when we got there, the tour guide said we only had TWO hours in which to see the the whole area, including the gardens. So after we asked about it, the guide was... More

I would give a 0 star rating if I could. If you are unfamiliar with the city and for reasons out of your control cannot make it at the exact time mentioned (we know its partly our fault) you're screwed. Like the other reviewers mention, my family and I were 2 minutes late. When we got to the office, a... More

ZERO Stars!! Cityrama advertises a great tour, but if you are a tourist and unfamiliar with Paris, you are out of luck if you cannot meet the tour exactly on time. Rather than offering to meet us at the next location, allowing us to catch up with our tour, or re-booking for the next day, we were rudely told that... More

We booked this tour as a last minute option. Our tour package was a Seine river cruise, Eiffel tower excursion and Moulin Rouge visit. Firstly, you have get to the cityrama office which, is centrally located. Then you wait there for your tour guide and bus. In our case we were told to arrive at 5:45 and we didn’t leave... More

We booked three tours with cityrama and had bad experiences on all of them. Once they get your money they are done with you. Poor customer service. I would not recommend them to anyone.

My family and did the Seine Cruise and Illuminations Tour in April, the guide was very helpful and full of information though we were all a little let down with the whole tour. Being on the boat was very average. If you have kids you know they always need to use the toilet and there was only 1 toilet working... More

My wife and I took this tour this afternoon, we decided to use Cityrama because we saw that they were linked to Greyline who we had used in Amsterdam previously. We arrived at the departure point early and checked in, the staff seemed quite helpful, the bus arrived on time and was comfortable. During the tour the bus slowed or... More