I do not make this assertion lightly. This story is long, but I urge you to read it before booking a trip with Star Tours.
At Star Tours, as with every tour provider on Caye Caulker, if you want to go snorkeling at Hol Chan, you must buy the full-day tour that takes you to Hol Chan in the morning,...
We do apologize that you did not get to do the Hol-Chan Tour. Let me state categorically that this is not our Policy. This incident, if occurred as you described, was solely a decision made by our reception. We will look into this matter immediately and rectify.
We are glad you got your refund, but do agree that going...