Coastal Helicopters

8995 Yandukin Drive, Juneau, AK 99801

907-789-5600

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Ranked #14 of 60 activities in Juneau

55 Reviews

Type: Tours

Useful Information: Lockers / storage, Activities for older children

73 visitor photos

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55 reviews from our community

vrvaid

Mumbai (Bombay), India

Top Contributor

57 reviews

25 attraction reviews

Reviews in 31 cities

38 helpful votes

“A great let down”

Reviewed 20 May 2013 NEW via mobile

The ad claimed: 'You will revel in the beautiful views of glacial valleys and experience a feeling of utmost serenity while standing on the glacier during this trip of a lifetime'. Hence, we took their helicopter flight expecting great time landing on a glacier. The flight over valleys to the nearest Herbert Glacier gave us nice views of the valley... More

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See 3 more reviews by vrvaid for Juneau

Thanks so much for taking the time to share your experience with the Tripadvisor community! I’m sorry that you were disappointed with your tour experience, and I’ll be sure to share your impressions with our tour pilots. I understand that you felt that your landing experience was not what you were expecting, but your pilot assures me that he did... More

Brooke033

Scottsdale, Arizona

Reviewer

4 reviews

Reviews in 4 cities

1 helpful vote

“Best excursion EVER!”

Reviewed 15 May 2013

We opted to do the helicopter/dog mushing tour while in Juneau. What an incredible experience - top notch customer service, well organized, safe, incredible dogs, breathtaking views. It was everything I could've asked for in an excursion. I'm so glad I chose Coastal Helicopters over the other options - you can't beat the personal touch this company offers. Derrick Grimes,... More

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Thanks for the great comments! And a personal thanks from me for the shout out. We had a great time with you guys and I’m happy to hear that you enjoyed your experience with us so much as well. Hopefully your tour is an indication of what the rest of the summer has in store for us! Derrick Grimes Tour... More

Star C

Brunswick, Maine, United States

Senior Reviewer

7 reviews

Reviews in 2 cities

“Exhilarating and without comparison!”

Reviewed 13 April 2013

I received a gift certificate for a helicopter ride to Mendenhall Glacier as a surprise from my friend. It was one of the most exciting & memorable experiences of my vacation to Alaska! After a warm welcome, participants receive thorough information about what to expect. I was also fitted with special, wonderful "over shoe spike boots" to enable me to... More

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Thanks for your wonderful review! I certainly hope you make it up to Alaska again, and up with us for another trip! Your experience is what we work to provide for all our passengers, quick, courteous and attentive service topped off with a fantastic flight seeing experience unlike anything else on the planet. Thanks again! Derrick Grimes Tour Manager More

nomadsf128

San Francisco

Contributor

12 reviews

6 attraction reviews

Reviews in 6 cities

12 helpful votes

“Amazing experience!”

Reviewed 14 March 2013

We booked the dog sledding/glacier trip, but unfortunately the trip to the dog sledding camp was cancelled due to weather. While I was disappointed that we weren't going to hang with the doggies, we decided to take the trip to the glacier. I am so glad we did. This was my first helicopter ride and I am hooked! It was... More

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Thanks for the great review! I’m happy to hear that we were able to get you up in the air, even if the dog camp was weathered out. We've had enough experience with the rapidly changing weather conditions around here to know how to address all the mechanics of changing tours from dog sledding to basic flight-seeing with no hiccups... More

traveleragain27

Hartford, CT

Contributor

12 reviews

3 attraction reviews

Reviews in 10 cities

26 helpful votes

“Service seems exceptional so far”

Reviewed 16 February 2013 via mobile

Full disclosure: I haven't yet arrived in ak! Just wanted to note that the service has been incredible during the booking process. Very prompt responses, flexibility in booking and fantastic customer service thus far. They have been a pleasure to deal with and we are highly anticipating our July 26 excursion.

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Thanks for your kind words! We find that for most passengers, their tour experience begins long before they actually arrive to come out on their tour with us. As such, we do what we can to make the pre-booking, booking, and eventual tour experience as difficulty free as possible so that you can get on with the business of being... More

bestboogeyman

Texas

Senior Contributor

21 reviews

4 attraction reviews

Reviews in 18 cities

18 helpful votes

“Best way to get up close with a glacier”

Reviewed 3 November 2012

We selected Coastal Helicopters for our helicopter ride and glacier landing. It was wonderful and significantly cheaper than any other offering for a similar tour. The pilot was friendly and experienced and gave us nice smooth ride. The glacier landing was really amazing. They provide overboots for easy grip on the ice. The blue water on the ice was stunning... More

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Thanks so much for your great comments! From the looks of your pictures, you managed to get out on an amazing day, I'm happy to hear that you enjoyed your experience so much. Our pilots all have their favorite spots to land and it sounds like they picked a winner for you! Thanks, again, for sharing your experience! Derrick Grimes... More

andy t

Hartford, Connecticut

Reviewer

3 reviews

Reviews in 3 cities

3 helpful votes

“First time Flightseeing and Coastal Helicopters is the best in business!”

Reviewed 26 September 2012

No doubt about it. I was in here on a cruise ship the week of Sept 15th and I was amazed at the entire experience. The team at Coastal is very professional and they are equipped with a nice running helicopter and professional friendly pilot. I could not have asked for anything different. I booked this direct with Coastal Helicopters... More

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Thanks so much for the great endorsement! You're definitely right on about the savings you can get by booking through one of the many alternatives to the Shore Excursion desk aboard the cruise ships, though it does mean you'll have to do a bit of leg work on your own. Our smaller tour operation allows us to provide those more... More

loves2laugh29

Cleveland, Texas

Senior Contributor

45 reviews

15 attraction reviews

Reviews in 23 cities

26 helpful votes

“Glacier and Dog Sledding”

Reviewed 21 September 2012

Most tour companies do not offer the dog sledding tour after August. I booked this tour with Coastal and we discussed that they were going to try and offer the tour into Sept depending on the weather but if the tour had to be cancelled they would transfer our money to another tour of theirs or offer a refund. I... More

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Thanks for letting everyone know what a wonderful experience you had! We did luck out this year with our snowfall and high elevation weather in general, which allowed us to keep our Dog Camp up and running through mid-September, and I'm happy to hear that you managed to get up on the tour! We do make sure that each passenger... More

David W

Washington, United States

2 reviews

Reviews in 2 cities

“Remarkable customer service for charter flight. Highly recommended!”

Reviewed 21 September 2012

Ours was a unique helicopter charter request to a special location for a family memorial. The team at Coastal Helicopters went out of their way for us. They watched the weather closely and called me with updates. When our narrow weather window opened, they went above and beyond to accommodate our needs. The flight met our needs perfectly. Thank you... More

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Thanks so much for the great review! We were more than happy to help you with your special request and are thrilled that we were able to make the occasion as smooth as possible for you. Derrick Grimes Tour Manager More

jnie06

Vancouver, Canada

2 reviews

2 helpful votes

“Horrible!”

Reviewed 19 September 2012

Our booked excursion with Coastal Helicopters was cancelled due to weather. I came fully prepared as I knew this was one of the most cancelled excursions so it didn't really shock me. What did surprise me was their service. The service was horrible, it was as if I stepped into the hallways of a high school. I wish I had... More

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Thanks very much for sharing your thoughts with this community, input from a vareity of experiences helps us refine our operation to best serve future passengers. I'm sorry to hear that your experience with us, even under a weather cancellation situation, did not match with what so many other passengers have experienced. Our Dog Sled Tour is one of the... More