I cannot express strongly enough how disappointed I was in the Wyndham Rio Mar. Having said that, let start with the good points. The staffs at the beach, at Marbella (restaurant) and the Valet were all excellent. That is all for the good. The housekeeping staff was literally nonexistent. We could not get our bed sheets changed, our towels replaced... More

We booked this resort back in Jan 2012 along with 4 other families. Being a well versed traveller with a number of resorts that we have been to in the past few months, we had high expectations from Wyndham. But we were easily let down for a number of reasons. First, the room was damp. Second, the air-conditioning would bring... More

Beach water was not clear. Beach sand is brownish tan. I would recommend another hotel or another Was very damp and smelled like mildew I DO NOT recommend this hotel And the staff sometimes is some kind of rude The grounds were beautiful like the picture but the hotel need some updating OMG was bad looking and dirty.. Very expensive... More

My wife and I booked this two months ago on Cheap Caribbean and were excited to contrast this with our standard cruising itineraries of the past 2-3 years. Unfortunately the Rio Mar convinced us that we should go back to cruising. Almost from the start it didn't go well, upon check-in we were told that they didn't have an resort... More

Just returned from the Wyndham Rio Grande... and after reading reviews up until the day we left - I came home happy. I've come to know that some people are just impossible to please so with that being said - I always travel with an open mind and usually I am not disappointed. Booked 4 nights at this resort through... More

The grounds of this property are huge and very well kept. When you enter – u drive by the various golf courses and private/rental condos – it feels very grand. We loved the resort and the grounds – you can see many iguanas all around- we had chosen this resort to relax and enjoy the beach, and we were very... More

Expectations for a resort of this size are as follows... Gracious service Clean amenities Genuinely caring staff The management staff here should be ashamed and coaching is needed. Elevator downs... They happen. On arrival the elevator for the garage was oot. A sign said "please take stairs" however there are no directions on where said stairs were. After passing the... More

Beautiful resort with lovely beaches and restaurants. Easy drive from San Juan. I especially loved the tennis. Still, the rooms were often musty, with inadequate dehumidification. It seems the staff's solution is to supercool the rooms. Be aware that the water is not so lovely, because of the nearby outflow of the rain forest. Gym was limited. More

We stayed at the Rio Mar from Wednesday to Sunday. Check in was very quick, then up to the room. It was clean and comfortable. But I'm surprised no one talked about how FREEZING it was EVERYWHERE in this hotel. The thermostat didn't work all that well- so instead up turning it up, if it got too cold I would... More