My many thanks to the Sheraton Amsterdam Team; they did a wonderful job during my recent stay. Great reception, warm greetings, immaculate room, Club lounge provided good snack options and breakfast the next morning. Wonderfully convenient for my check in. My thanks to Priya for making my stay so fantastic!!
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Dear valued guest,
Thank you so much for sharing this lovely comment about our hotel on Tripadvisor! It is truly a delight to hear that you have had a wonderful stay with us. I will certainly pass on your positive comments.
We hope to be able to welcome you back in the future.
Warm regards,
Fred Smits
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After a long flight, the Schiphol Sheraton is very conveniently located. In a matter of 5 minutes or so a walkway leads you right from the terminal into the hotel lobby.
The hotel is a rather dated and drab 'conference' hotel of the so-called 'upper tier'. Indeed, the entire atmosphere is one of quick one-day conferences or meetings or of...
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Dear appreciated guest.
Thank you for sharing your experience on Tripadvisor. I am happy to hear that you received a warm welcome by my colleague at the front desk. Also thank you for your constructive feedback concerning the interior and in-room facilities. We will definitely take it into consideration.
May you have any further comments or questions, please do not...
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located a very short walk away from Arrivals this hotel delivers exactly what you would expect. It is very clean, the recption area is welcoming. The rooms are always immaculate and the beds are very comfortable. I just wish Sheraton could sort out the pillows as not everyone wants to sink into a pillow. Despite the proximity to the runways...
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Dear appreciated guest,
Thank you for sharing this positive comment on Tripadvisor.
It is of utmost importance to us to provide a warm and welcoming setting, in order to provide our guests with a home away from home. We are proud to hear that we have succeeded in this.
We look forward to welcome you back in the near future....
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This airport hotel is a short walk from the airport lobby. No shuttle required. Better yet, the airport lobby is literally on top of the train station, so this hotel is perfect for the short trip into the Amsterdam city center or other business areas. No problem with airport noise at all.
The condition of the property is very good;...
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Dear valued guest,
Thank you for sharing this information on Tripadvisor. I am pleased to hear that you enjoyed the convenience of the Sheraton Amsterdam Airport Hotel.
Indeed our sound-proof windows and the Sheraton Sweet sleeper ensure that you can enjoy a good night rest, without any disturbance from the airplanes.
May you require any further assistance, please do not...
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This hotel is ideally located within walking distance from Schiphol Airport, which allows tourists to get to Central Amsterdam by train in 20 minutes (7.60€ one-day return ticket) as the train station is located in the airport itself.
The hotel is nice and the rooms very clean and confortable; however, breakfast is not included in their fares (not cheap at...
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Dear Appreciated guest,
Thank you for your comment on Tripadvisor. Indeed our location as the only hotel next to the airport and the adjacent train station is something that we are proud of.
In our constant improvement processes your feedback regarding our restaurant is valuable.
We hope to be able to welcome you back in the future to show you...
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Typical Sheraton level of class, cleanliness & style. Great location for an airport hotel. Also convenient for grabbing a quick train to Amsterdam Central.
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Dear valued guest,
Thank you so much for sharing this lovely comment about our hotel. We are pleased to hear that you enjoyed our hotel and its convenient location.
We hope to be able to welcome you back in the future. May you have any further comments or questions, please do not hesitate to get in touch with us directly...
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For an airport hotel, it was very nice, although this Sheraton is so very impersonal that it was almost unpleasant. Everything was just so standard, it would have been nice if there was any touch of uniqueness or personality. I didn't get a lot of time to spend there, so it wasn't a big deal. Everything was smooth at check-in...
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Dear appreciated guest,
Thank you for sharing your feedback on Tripadvisor. We are proud to learn that you enjoyed the easy access to the airport and train station and the smooth check-in and check-out.
We are sorry to hear that your experienced the hotel as impersonal. In our constant improvement processes your feedback is of greatest value to us.
We...
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Perfect location for an airport hotel, but you pay for it Prices are almost Norwegian.
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Dear valued guest,
Thank you so much for sharing your experience on tripadvisor! We are pleased to hear that you enjoyed the convenience of our location and the cleanliness of our rooms.
We hope that the rest of your journey went well and that we can welcome you back in the near future.
Warm regards from Amsterdam,
Fred Smits
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We had a 12 hour layover and the location of this hotel was perfect. Traveling with a toddler, it was convenient to walk outside security and check into the hotel. The hotel was a little pricey but the convenience was worth it. We even hopped the 10 minute train ride into the City for dinner. Rooms are clean, average rooms.
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Dear valued guest,
Thank you very much for sharing your comment on Tripadvisor.
We are happy to hear that you enjoyed the location of our hotel. We are sorry to hear that you were less satisfied with the price of your stay. As we constantly strive to improve our hotel your feedback is appreciated.
May you have any further questions...
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295 euro without tax, over 10 mins queuing waiting to check. It wasn't there fault. There was a drinking Russian sounding guy in a dodgy black leather jacket and jeans trying to check it and the credit card authorization online service crashes. I was mildly located when offered a drinks voucher from the near by bar. This was only momentarily...
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Dear valued guest,
Thank you for sharing your thoughts with us on Tripadvisor. We are very sorry to hear that you did not enjoy your stay with us. Please accept our sincere apologies for the negative feeling we have caused for you.
May you need any further assistance, please do not hesitate to contact us directly!
Warm regards,
Fred Smits
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