We were allocated a room at the back of the hotel which was subjected to a lot of noise from the busy A5. we rang reception to try and move rooms but they said no other rooms were available. Bought some earplugs for night two and three as the traffic noise was invasive.
Our room had been occupied by a...
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Dear Vostro
Thank you for taking the time to feedback points of your stay and may I apologise once again for the smokey smell of the room. Our housekeepers do try very hard to get rid of these smells but on this occasion they were just not successful.
We look forward to welcoming you back to the hotel where a...
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This was our second visit to Moreton Park Hotel and I was a little disappointed this time. The hotel has some wonderful rooms with the bedroom up on a mezzanine. The first time we stayed, we were given one of these. This time we were allocated an ordinary lodge room with a standard layout from a million travelodges.
The hotel...
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Dear Huffinghog
I'm so pleased that you chose to return to the hotel again and I completely agree with regards to the Mezzanine rooms - Definitely worth the small upgrade charge
The pub do have themed evening throughout each week which really break up the week nicely when staying for more than one night.
Please just request a Mazzanine rooms...
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As previous, excellent hotel , clean and noise not a problem for us. Writing this review from my room as from TODAY wi.fi in rooms and it is free. Hurrah! Now this is perfect.
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Reviewed 28 March 2012
Dear Cuckson
You are officially the first person to review our FREE WI-FI - I'm so pleased this is well received as this is something we have been planning for some time and erally believe that this will make a difference to many of our corporate guests while away on business.
We're looking forward to welcoming you back more often...
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Excellent location for local attractions and although got busy main roads at front and back of hotel we didn't notice any sound at all.
Wonderfully helpful and friendly staff both on the phone when booking and also once checked in.
Rooms were a little warm but with individual radiator valves this wasn't a problem.
Excellent cleanliness, furnishings and decor. Fantastic...
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Dear Jenny C
I'm so pleased you and your family enjoyed your visit and you were able to take advantage of the Mezzanine Double Rooms with your little girl safely tucked away in bed.
Be sure to try out the facilities at Lion Quays on your next visit
warmest regards
Katie Raven-Smith
Hotel Manager
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We had occasion to travel to north Wales for a function and chose to stop at this wonderful hotel. It wa sbooked with the minimum of fuss and check-in was simple and uncomplicated. The hotel is situated in a triangle just off the main roundabout in Chirk so was in a prime position to allow access to all routes. We...
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Dear MikeJ007
Thank you for your kind words of the hotel - You have noted many of the things that we pride ourselves on delivering to all of our guests.
Be sure to visit us again soon
Warmest regards
Katie Raven-Smith
Hotel Manager
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We stayed here for one night to break up a journey (with three young children) from Norwich to Wales.
Good points . . . very friendly welcome, excellent large family rooms (with a mezzanine which the kids loved), very clean and quiet inside despite the location near busy roads, reasonably priced child-friendly restaurant (kids meals good value at £3.95 inc...
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Dear Hassled_dad
I'm so pleased you enjoyed your stay with us and manged to take advantage of the facilities at Lion Quays - The swimming area is part of a Country Club at the Resort which is why the childrens swimming times are limited and why there is no shallow end - It is predominently for our Country Club adult...
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Stayed there overnight for convenience re a hospital appointment nearby. Requested a ground floor room as temporarily in a wheelchair. The receptionist was very friendly and offerd a room with more disability aids than i needed so declined but good to know it is available. The room was spotless and roomy not noisy at all. We had breakfast pub next...
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Reviewed 15 May 2012
Dear Cucksond
I am so pleased you enjoyed your stay with us at Moreton Park Hotel and found the hotel and pub to be fully accessible for you.
Noise is general not carried, although some very light sleepers do hear it.
We look forward to your next visit
Katie Raven-Smith
Hotel Manager
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stopped with my wife 2 nights 23rd/24th march.
nice and clean with pleasant staff. My tips do not stop at rear of hotel, traffic is never ending , seems to be racetrack for noisy boy racers, plus dont bother with special requests, when booking, my wife is lacto intolerant so just asked for soya milk for cup of tea and...
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Dear Stokeontrentgraham
I'm please that you found the hotel clean, comfortable with pleasant staff but please do accept my apologies that we not able to assist with you request - This not the usual case as we are able to be quite flexible in our guest dietry requirements.
At busy peak times there can be some road noise, but all...
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me and my husband booked two nights friday 16th march and saturday the 17th march for my birthday on arriving we were greated by a verry frendiy member of staff.we arrived in our room number 32 two lovley windows nice and spacious underfloor heating in the bathroom witch was great,we used the leisure services at the lion quays hotel witch...
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Dear alison l
I'm so pleased you enjoyed your stay - We really do try and keep the prices low and with the use of Lion Quays Resort - You can't go wrong!!
We look forward to your return visit
Kind regards ana dthank again
Katie Raven-Smith
Hotel Manager
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We stayed for one night.
We ordered a room with accommodation upstairs and on the ground floor.
The staff were efficient apart from the cleaning staff who asked us when we were leaving in the morning.
The check out time was 11a.m but we had not been told this so a bit of a rush at the end.
We booked...
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Dear delythllg
I'[m so pleased you enjoyed your stay with us but am disappointed at the condition you ahve described the sofa beds to be in. I will be sure to investigate that immediately.
I'm glad you were able to take advantage of Lion Quays Country Club
I look forward to welcoming you back again soon
Katie Raven-Smith
Hotel Manager
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