arrived to find reception closed,key and map was left behind plant.couldnt read map rang emergency no and they came out within 10 mins told us we had superior 2 bedroom apart, was nice size incl,balcony was freezing couldnt work heaters,went out to find something to eat/drink only to be told nothing was open,managed to find little shop rosas opposite got... More

We stayed here in September 2011 as part of a last minute package deal. On arrival we were advised that we had been upgraded to a two bedroom apartment, however this was extremely basic. The decor was very dated, there was no air-con, the rooms were very small (and I mean really small) and the balcony could only take one... More

we arrived on a thursday night 26th may 2011, wife expecting wanted a nice quite hoilday break in a clean resonable place, we where take to a block of apartments over 500mts away, on a dual carrageway to Palma with Roadworks, see pics, the apartment was very basic, bed felt damp, rooms dark, smell of drains and all sufaces greasy... More

We (2 Adults, 1 Teen 1Pre-Teen) went for a 2 bedroom apartment which we found very comfortable. The apartment had a reasonably modern kitchen, with halogen hob/ electric oven, dishwasher, large refrigerator & automatic washing machine. Towels were changed 3 times in one week and the staff were always pleasant and helpful when we spoke to them. Port de Pollenca... More

We booked a 3 bedroom apartment for one week, and apart from a couple of niggles we were all very pleased with the accommodation. The rooms were a good size and well furnished, the kitchen was very well equipped and the pool area was clean and well maintained. The location was good, close to a couple of bars and restaurants... More

Booked three bed superior apartment on ground floor. A little shabby around the edges but scrupulously clean and had everything you could need for a family including four yr old, toddler and newborn. Great location, clean pool. We arranged to have breakfast at pollensa park across the road each morning, great value and choice for kids. Even though they were... More

If your planning a trip here then make sure you upgrade to a "superior room",they are bigger and have a seperate kitchen with full cooker,micro,toaster,kettle and a washing machine that works perfectly,a large fridge/freezer,aircon that doubles as the heating in the winter,theres nothing to write home about in the town/village we got the bus to Alcudia..come out of the aparts... More

This is definitely a tale of two hotels. We arrived after midnight with 4 young children in tow and were taken to our room by the very helpful night porter. When we entered the apartment the first impression was how dated it was and then the smell hit me, it was musty with a subtle hint of sewage. Demanded to... More

It's possible to get completely the wrong impression about this place because it covers so many sites and standards of accommodation. We stayed in the block shown on the main picture, it's about 5 minutes walk (towing small children) from the Hotel Panorama and is astoundingly basic. Only one bedroom had a bedside light in it - how stingy is... More