stayed here a couple of times for both leisure and work trips...however this could be my last one staying here...staffs at the front desk, RIO and his female friends was stiff and borderline rude....had to wait an hour or two for our luggages to be delivered after calling a few times...my dad had to go down and get his as... More

Staff are friendly, room was clean, food is cheap for a hotel price, even can checkout late until 2pm. Simply great. Ample parking, easy access to shopping mall, kfc, mcdonalds just a stone' throw and why does i need to write at least 200 characters i mean i dont like it though. And yet still

My usual accommodation in Sibu was full, so I tried the RH and was impressed. It is central, and as it turned out only 200 m from my next day appointment, so no taxi required. The staff were very friendly and the rooms clean and well equipped, but the WiFi connection was unreliable and kept dropping out. The buffet breakfast... More

Hotel reception was best thing about hotel, staff helpful and friendly. We had executive room, bathroom large although a few tiles missing off wall, bed comfortable, but old tv, wifi in room was slow (minor problem for some) .The view could have been good if you could see through the windows the dirt was years old. No gym(or fitness room)... More

Please clean the WINDOWs.!!! Staff are Very friendly....but do not always understand requests or complaints. Best Service was given by a Young waitress Called Cha. She is excellent, and well trained. Breakfast was not good, go down at 9am and food is stale and non existant! Told resaurant open until 11.45 by rececption, so went for coffee and cake at... More

I stay here at least once a month. The staffs are extremely helpful and friendly, but the hotel facility is rather limited- WiFi is almost non-existent in the room, some TV don't work and no gym. Breakfast buffet has improved a lot recently. They do have offers for lunch buffet as well. Perfect location- right in the town centre, and... More

If you work for the airlines, you do get a discount. Just make sure you present your airline id. I go back to Sibu once a year and I have stayed here 2 consecutive years and know the staff pretty well. Very helpful, gracious, and the location is perfect. I love the pool although I do wish the "Fitness Center"... More

The location and facilities are the reasons this hotel the first choice of some. It caters for business and official functions with plenty of function rooms to choose from. Services have improved greatly although there is room for improvements.

i stayed for three days here.stayed on executive twin with my friend.the room is standard but TV is so old fashion.why?? since i arrived at the lobby,i felt welcome with the smile that the receptionist gave to us..they was so friendly and they treat us as their local people.i still remember their two guys name, Henry and Andrew but not... More