I have never written a review on here before and i am not one to complain but i feel maybe something needs done.
I visited Crosby Lodge at the weekend with my Grandmother and her sister, we went as my grandmother & sister were booked in for afternoon tea.
On arrival there was no one at reception, just 1 man...
More
I am the owner of Crosby Lodge and on behalf of my staff and myself apologise for the problem on Sunday.
This is very unlike the staff at Crosby, and I am very sorry I was not on duty at the time. The tea was booked for 4.00 p.m and the guests arrived around 3.00 p.m. At that time I...
More
We arrived late on a cold night and our room in the Stables block was very cold but the warm welcome and personal service made up for that . The food was good but rather expensive but breakfasts were first class . All in all recommended if you're not looking for modern frills
More
Patricia and her team very much appreciate your reveiw. Many apologies for the chilly room, we have made a note of this for very cold nights. We very much look forward to your next visit.
More
We loved this place. The setting is beautiful and peaceful. The hotel is friendly and welcoming, exactly what you would expect from a family-run concern. It's so different from those impersonal giants I'm forced to stay in at times. From the moment we arrived we were treated as special, made to feel that they were genuinely glad to see us....
More
Patricia and her staff were delighted to read your review, many thanks.
Looking forward to your next visit.
More
Visited this favourite hotel again and found it just as good as the first visit many years ago. The decor is elegant and comfortable, the attention to detail is perfect and the food is excellent. Set in the countryside close to Carlisle it is ideally situated for visiting the Lakes and SW Scotland or as a base for business. The...
More
Many thanks for the five star ratings, Patricia and her staff were delighted and look forward to welcoming you again.
More
This is somewhat unusual because I'm currently part-way through what's likely to be a nine months stay during each week for business purposes. But I do like this hotel very much and so I felt publishing a review now was perfectly in order.
I arrived here after trying a number of hotels in and around Carlisle and Penrith. The area...
More
Thank you Patricia and her staff were delighted with your review.
Crosby appreciates that as a long term guest you feel at home.
Special requirements are never a problem and we strive to make certain all our guests are made to feel very welcome.
More
We had a team building experience in Cumbria. Our company chose Crosby Lodge. I will keep it brief as that is all it needs to be. The setting was a classic Grade 2 listed building. Decor was clean and well suited to the building. The welcome was warm and friendly and both the service and food was excellent.
Certainly return...
More
Delighted your team building experience proved successful, we thank you for your comments and look forward to your return.
More
My very well travelled sister and I stayed at the hotel earlier in the year - it was a perfect retreat from the fast-paced society and the soul-less, pretentious hotels of the modern day. I am in my 50's so don't consider I am yet antiquated (or even gentile). To know the owners had worked hard in the same place...
More
Thank you, your appreciation of a perfect retreat delighted the owners and staff.
We hope you will return to find your few minor changes have been made.
More
I was recommended Crosby Lodge by a business associate who had stayed quite a few times while in Cumbria on business as the propose of my trip was I have a new friend living in Brampton and the hotel was the perfect location only a few miles way.
When I turned onto the drive at the front of Crosby Lodge...
More
Thank you, delighted you enjoyed your Crosby Lodge experience.
Service and friendly staff are our top priority along with cleanliness and obviously our restaurant. All dishes are fresh, cooked to order and any special requests are not a problem to our staff or kitchen.
We look forward to seeing you again, your comments are very much appreicated by Patricia and...
More
This review is just concerned with the restaurant and food not the accommodation in the hotel.
My wife and I decided to have dinner here whilst on a short break in Cumbria, this was based on the 2011 Michelin Guides iPhone Ap. Not too sure how long ago an inspector visited but it must be worth him having another look...
More
"Ask not for whom the bell tolls - It tolls for thee"- Hemingway
The quotation which Andrew was greeted when very smartly he answered the "toll" of our bell.
I am very disappointed that you felt Crosby Lodge and myself were faded gentilitty - perhaps a little personal, and a I qualify that our 40th anniversary is in September. Crosby...
More
We chose Crosby Lodge as a base for visiting parts of Hadrian's Wall and I am so glad that we did. The hotel was charming and the owners and staff couldn't have been more helpful. It was a delight to stay there.
The hotel is an old country house with well kept grounds and lovely views over the surrounding countryside....
More
Sorry for the delay in responding.
Your review was very much appreicated by Patricia and her staff. Our aim is always to make our guests visits a pleasure and to see them return.
More
If you own or manage Crosby Lodge Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
64 Reviews
209 Reviews
117 Reviews
