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All 5 Mergozzo B&Bs / inns

Hotel Due Palme

3.0 of 5
Via Pallanza 1, 28802 Mergozzo, Italy
Hotel amenities
Hotel Due Palme
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Ranked #4 of 5 Mergozzo B&B and Inns
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28 reviews from our community

    Trip type
Traveller rating
    2
    6
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    4
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Date Rating
Daventry, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 June 2013

We stayed at this hotel in May 2013 and as the two previous reviewers say, we will not be returning or recommending this hotel or the holiday booked through Newmarket to anyone. There is very little left to say as it has all been said by the reviewers who were obviously on the same tour and have set out just... More

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Duepalme, Direttore at Hotel Due Palme, responded to this review
8 June 2013

We want to answer the lady who, as already mentioned on several other occasions, we have two hotels, the Hotel Due Palme and the Hotel Bettina: both three-star hotel. The contract with the agency expects this year the rooms in both hotels. We have not "pushed out" anyone. We've kindly asked to wait five minutes at reception and then accompany... More

Rainham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 27 May 2013

We stayed at this hotel last week May 2013- wont be going back or recommending this hotel to anyone, Would just like to advise you please do not give your money to the owner of this hotel. Upon arriving at such a stunnning place, we were not greated at all!! two people stood behind the reception we presumed they were... More

Was this review helpful? Yes 3
Duepalme, Direttore at Hotel Due Palme, responded to this review
8 June 2013

We remember Mr and Mrs Spurling very well as they started complaining as soon as they arrived, since they did not want to go to Hotel Bettina, which is not on the top of a mountain but only 50 m far from Hotel Due Palme. Our worker was ready to carry their suitcases but probably they preferred to carry them... More

dorset England
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 25 May 2013

My partner and I stayed at this hotel in May 2013. Never again! The staff were not in the least bit welcoming or friendly and it appeared that we, the guests, were there only to put money in their pockets for the least effort on their part. Had it not been for our tour guide, Federico, the holiday would have... More

Was this review helpful? Yes 4
Duepalme, Direttore at Hotel Due Palme, responded to this review
8 June 2013

Sometimes, it is not even worth giving an answer to such accusations, especially when they are infamous like those written above. First, you can not teach us the etiquette, the hotel decor nor what kinds of menus we should offer as we have been using the same for more than two years with the Newmarket groups, which have always accepted... More

Great Yarmouth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 24 May 2013

We first stayed in the Splendid Sole Hotel for 3 nights.The hotel was clean, staff friendly, room nice, the food, well there was not much choice and sometimes cold. We then moved to the Due Palme for 4 nights. The hotel was nicely situated on the edge of the lake, That was all I could say. The staff were very... More

Was this review helpful? Yes 3
Duepalme, Direttore at Hotel Due Palme, responded to this review
4 June 2013

Such a rude person, who insults our secretary right from the beginning, does not even deserve an answer. I would suggest you going on holiday a little more often and see the cost of water, wine and anything else, as your observations on the water and on the lift prove that you have probably never left your home!! The contract... More

Gemunden, Germany
Top Contributor
57 reviews 57 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 23 May 2013

It's very interesting to read mostly complaints from British hotel guests, when I come from over 2000 miles away, the US west coast and find this a nice hotel. We had a very nice reception, and appropriately were informed about the "blue" parking areas to the side of the hotel. There is a well light parking area for all hotels... More

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Isle of Man
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 April 2013

We were probably on the same package as anonymous007england and pretty much agree with everything they said. We've stayed in a number of Italian hotels and this was the first time that we were given no choice of evening meal and no option of a carafe of house wine. During our meal on the first night however we were given... More

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Godalming
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 October 2012

Fine, great week with Newmarket. Sarah was a superb courier, fact filled and informative. Each day was interesting. Even spent a bargain day around the lake by bicycle at an unbelievable £2 rental. Thr trips as advertised showed us enough to want to return to many fabulous places all round. It would seem some negative reviewers like to think they,re... More

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Brussels, Belgium
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 August 2012

We had a wonderful time in this family-run hotel, belonging to a different area. The breakfast was very good, the lake - you just have to cross the street and can swim in a very clean and silent lake - and the village are outstanding !

Was this review helpful? Yes 2
England
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed 19 July 2012

The coach party had stayed in the Dugana Hotel, Sirmione for 4 nights and now in the Due Palme for 3 nights. At First glance the hotel was nicely situated on the edge of the lake, but one lady at the front of the queue for rooms met me at the bottom of the stairs, as I was taking the... More

Was this review helpful? Yes 5
Duepalme, Direttore at Hotel Due Palme, responded to this review
26 July 2012

Good morning to our Lord that the Lord (gentleman) has very little because he have critized everything and for everything he wrote. The only thing that I can accept is that the WIFI didn’t work well all time. Excuse me please for this. You must understand that the contract of the groups is very different from the contract of private... More

Geneva, Switzerland
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 29 May 2012

We arrived in a late afternoon, checked in and thought "wow"! The room, not in the main hotel but in a close by building, looked very suite at first sight. We must have been very tired indeed! There was also a sort of lake view... Soon then we started to gather the various backdrops: the entrance was extremely unplesant, a... More

Was this review helpful? Yes 3
Duepalme, Direttore at Hotel Due Palme, responded to this review
18 June 2012

The family in question arrived at the Due Palme Hotel at 18,00 pm and requested a room for the night (Ascension). As we were fully booked in the Due Palme they were oppered a 4 bedded room in our Depandance Bettina, this was declined. However upon consideration the family returned and accepted teh room. It was noted that the doughters... More

 
 
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Additional Information about Hotel Due Palme

Address: Via Pallanza 1, 28802 Mergozzo, Italy
Region: Italy > Piedmont > Province of Verbano-Cusio-Ossola > Mergozzo
Amenities:
Beach Free Parking Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 5 B&Bs / Inns in Mergozzo
Price range (per night): RM398 - 523
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hotel Due Palme is situated 2 Km from lake Maggiore on the banks of lake Mergozzo, an oasis of peace and tranquility. The hotel has a bar, breakfast room, and rooms with a view of the lake. All rooms are provided with private bathroom, direct telephone and colour TV Sat. Private well-equipped beachMore than Hotel Due Palme , we also have the "Residenza Bettina" with very comfortable rooms and quiet at 50 meters from the lake. Beach access. ... more   less 
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