My friend and I was sent here by United airlines due to a large delay with our flight, we arrived around 10:30pm and were greeted by smiling faces at the guest services desk. We were checked in rather quickly and we basically showered and laid our heads down to wake up at 3:30am to make our rescheduled flight.
Our room...
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Stayed here with my husband and family while visiting Puerto Rico for a wedding. It is a decent hotel. Clean and friendly staff. Food was average. We used the gym, pool, and visited the casino. Not much of a night life. We were bored after two days and couldn't wait to get to Old San Juan. I would say stay...
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Dear Ms. Alicia A,
Thank you for taking the time to write and share your review from your most recent stay. At Four Points, we strive to provide the highest level of service and I am delighted to know that that our caring staff was able to provide an uncomplicated and comfortable experience. We are conveniently located near major pharmaceutical...
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We came here on a family vacation. The hotel is about half an hour away from San Juan...& the coast. The hotel is situated carter inland, so you get a sense of the islands verdant beauty. There is a casino semi connected, an outdoor pool with two slides,& hot tub. The exercise room is adequate, as was the size of...
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Dear Icgrs,
Thank you for taking the time to write and let us know of your experience in our hotel. Your feedback is very important as we are constantly looking for ways to improve our services. I am glad to know you were able to have an uncomplicated and comfortable experience with your family. We do hope to have the...
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Stay here on business occasionally. Average hotel. Rooms are a OK. I have never ate on sight. Think of it as a 3.5 start hotel and it will meet expectations.
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Dear LoveToVacateMichigan,
Thank you for taking the time to write and share your feedback. At Four Points we pride ourselves to be a business, group and leisure hotel. Our beautiful property has been recently recognized by the Puerto Rico Tourism Company and has been awarded the “The Best of the Best Award in Medium Size Hotels” and “The Best of...
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I wish I could be more positive while people were nice the food was terrible and the service slow and unacommodating. I asked for fruit for my son and they said they only serve it at breakfast. I ordered a mushroom omlette and it came with no mushrooms. My husband ordered an egg quesadilla which supposedly came with salsa and...
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Dear Abbeyny;
First of all I would to thank you for taking the time to share your experience while staying in our beautiful property and for giving us the opportunity to make it better.
I was glad to read that our caring staff was able to deliver a great experience; on the other hand, I am sorry for all the...
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We made a last minute reservation which we don't regret. Very nice hotel and good service, specially from Juan Morales at front desk... We will come back and we highly recommend.
Just one thing, they should have comment cards to thanks those who made ojr stay a pleasent one.
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Dear Wislie:
Thank you for sharing your experience with the rest of the viewers regarding your recent stay at our property.
Your feedback is very important to us and I can assure you that we will recognize Juan Morales, our Night Manager, for delivering a great experience and for making you feel comfortable. I will share the information regarding the...
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I stayed at this Sheraton for in Puerto Rico for Business. I have to say as soon as I arrived at the hotel it felt like I was on vacation. The man at the front desk was very good at his job and looked as if he genuinely liked helping people. My room was very nice and comfortable. This was...
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We stayed at the Sheraton Cauguas during the second weekend of November. At first I was very impressed with the room. We booked a standard room, and we got what I would call a jr suite with a living room and small kitchen area separated from the bedroom. This hotel is conveniently located near the highway but it is not...
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A very nice hotel with a casino and a nearby golf course. Its not in town, but just on the outskirts. For thosew ho enjoy the Latin plaza strolls in the evening, its not there. Very much a business hotel.
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Hi dayhiker3458:
Thank you so much for taking the time to share your experience with the viewers and for choosing us. We pride ourselves to be a business, group and leisure hotel. We are conveniently located near major pharmaceutical companies and other corporate offices. Caguas also is close to many other attractions to explore such as great museums, The Botanical...
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This is a very nice hotel, its a sheraton, you could never go wrong with a sheraton, This hotel is located in Caguas, about 20 min from San Juan, Has a great Casino and great parking, located in a nice residential area. Noo great restaurant, but if your like me , Im looking for my great cup of coffee in...
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Dear eve f:
Thank you for sharing your comments with the rest of the viewers. We are pleased you found our location hotel and staff welcoming, clean and comfortable for your stay. I am thrilled to share with you, that our beautiful property was recognized by the Puerto Rico Tourism Company with the Best Housekeeping Award for 2010. I will...
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14 Reviews
636 Reviews
1,795 Reviews
