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Hotel Chinzanso Tokyo

2-10-8 Sekiguchi, Bunkyo 112-8680 Tokyo Prefecture
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Room & Suite (525)

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About

#1 of 18 hotels in Bunkyo
Location
Cleanliness
Service
Value
Hotel Chinzanso Tokyo is located uptown in Mejiro. While it is in the heart of Tokyo, the hotel is surrounded by our spacious scenic green garden, which gives the hotel an aura of quiet serenity. The property consists of three buildings: the hotel, the plaza and the tower; and a traditional-style Japanese garden. The hotel has 260 rooms, 36 banquet halls, 5 wedding facilities and 12 restaurants. The garden lets our guests experience the four seasons through its changing colors: camellias bloom in the winter, cherry trees bloom in the spring, fireflies fill the garden in the summer and the leaves change colors in the autumn. Please come and see why so many of our guests are awed by the changes of the seasons in the garden.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Family
Languages Spoken
Japanese

Location

2-10-8 Sekiguchi, Bunkyo 112-8680 Tokyo Prefecture
Name/address in local language
Hotel Chinzanso Tokyo
983Reviews22Q+A93Room tips
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melissa c wrote a review Feb 2024
Arlington, Virginia26 contributions5 helpful votes
Wow! Hard to believe that this oasis exists in the middle of the largest city in the world. Acres and acres of perfectly manicured gardens with an incredible number of camellia varieties (“Chin" means camellia and "zanso" small mountain and Chinzanso Hotel Garden is truly is a small mountain covered with hundreds of specimen variety camellias plus an ancient pagoda relocated from Hiroshima and beautiful outbuilding restaurants. This peaceful, private garden is open only to hotel guests to wander with twice-hourly mist shows. Be sure to wander several occasions, morning, mid day, twilight and evening. The staff is extraordinarily attentive, guests feel truly welcomed and special. My grandsons were each give a gift when they arrived, adorable little stuffed dogs, and they had the crib set up fro the baby with a hamper of baby supplies and another stuffed toy. The view of the Tokyo skyline are incredible, you could even see Skytree from our window. The Spa area is lovely for a small fee. Steam bath, sauna, indoor and outdoor onsen and swimming pool included. There is even a breakfast bar for a very small fee in the spa. Restaurants were amazing and a reasonable price. Location is in a small, quiet residential area bit only a few minute taxi ride from Shinjuku, Tokyo and the Imperial Palace. Taxis are always out from ready to go (even if you forget to book one for the airport😳) . Conbinis are within walking distance. Next door to Eisie Bunko Museum.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Great value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ゲスト リレーションズ, お客様サービス / フロント オフィス at Hotel Chinzanso Tokyo
Responded 2 weeks ago
Dear Ms. Melissa, Thank you very much for your amazing review. Another thank you for staying with us and we hope that you and your family had a safe trip home. It is really nice to read that you appreciated our gardens, facilities and the staff’s atmosphere. Your comment about the Camellias in the garden was so adequate and it is indeed lovely to take a refreshing walk where it is not too crowded in the heart of Tokyo. It will be our pleasure to see you back again with your 3 beautiful grandsons (Hope they are enjoying the stuffed dog the iconic Japanese dog breed “Shibainu”!). Everybody will always be here to welcome you. Thanks again for your review, and all the best, and also to the other family members. Warm regards, Hotel Chinzanso Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Getaway34649973026 wrote a review Jan 2024
3 contributions
+1
This is definitely a five star. The furniture is beautiful and art deco. The staff were extremely polite. The service, standards and cleanliness were excellent. This is almost at the same level as the five stars in the Jumeirah beach of Dubai. The hotel is massive and you feel that you are in a five star. The views from f the garden are incredible. The breakfast was very good. The hotel rooms are spacious with large windows. The managers, concierge and restaurant staff were incredibly professional and went out of their way to help.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Book this hotel without any doubts and ignore any negative comments. I read them all before booking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ゲスト リレーションズ, お客様サービス / フロント オフィス at Hotel Chinzanso Tokyo
Responded 14 Jan 2024
Dear Getaway Sama, Thank you for choosing our hotel and for writing your review here on this site. It is wonderful to read that you consider our hotel on the same level as other top 5-star hotels! We always hope that our guests are more than satisfied and in your case we definitely succeeded. Thank you once again for your nice words and we hope that we may welcome you again and again. With warm regards, from all the managers, concierges and all other staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ken Hagen wrote a review Jan 2024
10 contributions
The hotel staff were super friendly and helpful. The garden is my favourite part! I walked around a few time and it was peaceful. The red bridge and 3 story pagoda are unique. The magical forest aurora light and fog show was very cool to watch!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ゲスト リレーションズ, お客様サービス / フロント オフィス at Hotel Chinzanso Tokyo
Responded 3 Jan 2024
Dear Mr. Hagen, Thank you for your nice review! We are glad to read that you enjoyed the garden and appreciated the service of the staff. Please visit us again! Each season we have a different light show for guests to enjoy! Thank you once again! With warm regards, Hotel Chinzanso Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pieter wrote a review Dec 2023
Erpe-Mere, Belgium57 contributions73 helpful votes
Breakfast is always full. During 3 days we did pick 3 totally different moment. Todays waiting time: 55 minutes. If they say 15 minutes, it will be 30. If they say 30, except an hour. I really don’t get this. I understand that there is maybe a peak moment, but at each moment of the morning? The daily shameless ‘sorry’ sounds like a ‘I don’t give a f’. You don’t solve problems by saying ‘Sorry’. So, if you stay here plan your day ahead with a daily useless wait. Tomorrow morning a flight back, maybe the 6:30 breakfast works without waiting? I think getting something on the airport is the safe bet. If someone needs some breakfast vouchers, let me know. Do not book this hotel if you want to visit Tokyo. Book this if you have endless time to waste.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ゲスト リレーションズ, お客様サービス / フロント オフィス at Hotel Chinzanso Tokyo
Responded 3 Jan 2024
Dear Mr. Pieter, Thank you for staying with us and for sharing your opinion. Needless to say, we were shocked and surprised reading your comment about the breakfast. This is not the normal waiting time and definitely not acceptable. We will discuss this issue with the Food & Beverage department to make sure nobody has to wait too long for breakfast. Unfortunately, we cannot turn the clock back, but if you decide to give us another try, please contact us. We will do our utmost so you will have the same wonderful experience as many of our guests have been writing about on this site. With kind regards, Andre (Guest Services)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matt R wrote a review Dec 2023
1 contribution
+1
I stayed here for a few days in early December 2023 and couldn't speak highly enough of my experience. The hotel gardens were stunning, and I made it a non negotiable to walk through them every morning. Temples, trees, a waterfall, stone gods (Fukurokuju is my favourite)... you name it, it was there! The light and mist show that they put on at night is super lovely. I ate at the stone grilled restaurant and the bistro, both were super tasty and were very reasonably priced. Really nice staff also. My room had a lovely view and was nice and comfy. I slept really well, which is important when fighting against potential jet lag. The facilities were great, I spent a fair bit of time in the spa, the pool and hot spring in the garden which I loved. I do agree in general with other reviews, it is annoying when you have to pay extra for these facilities... I will say that this isn't unique to Chinzanso and I remind myself that when I go to a hotel where you don't pay extra I'm moaning that too many people are in there and it's not relaxing in the slightest. Bottom line, the spa was good and relaxing enough that I didn't mind paying. Its a really friendly team down there too. In my opinion the staff make the hotel! Every member of staff I came across were incredibly respectful, great to talk to and were very happy to help when needed. They all made my trip that extra bit better. I will most certainly be back!!
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Date of stay: December 2023
Value
Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ゲスト リレーションズ, お客様サービス / フロント オフィス at Hotel Chinzanso Tokyo
Responded 26 Dec 2023
Dear Guest, Thank you! We were delighted to read your review on this site. It is always a pleasure to see that our efforts are appreciated by guests. After all, that is what we are doing it for! Consequently, a printout of your review is hanging on the staff bulletin for everybody to read. Thank you once again! And we are looking forward to your next visit! Hotel Chinzanso Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Flowerbloss wrote a review Dec 2023
San Jose, California234 contributions136 helpful votes
This hotel & its garden are truly amazing in every way that’s important for us! My son had is wedding here - it was absolutely fantastic & truly deserves to be the #1 wedding venue in the area! The hotel rooms are big & spacious- the beds will give you a wonderful night’s sleep. The bathroom are huge with instant hot water & perfect pressure from both shower & bath. The quiet serenity of this hotel made it difficult for us to leave. The service here is top notch - everyone going above & beyond to help & answer questions. We had breakfast here a few times - everything we had was fresh & very good. It was easy to get around once we found the train stations & buses plus we enjoyed the walks in the area. We are already planning our return stay next fall - there is no where else we would stay in Tokyo.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Loved our city view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ゲスト リレーションズ, お客様サービス / フロント オフィス at Hotel Chinzanso Tokyo
Responded 18 Dec 2023
Dear Flowerbloss Sama, What a nice review to read! It has been shared with the hotel and bridal staff and they were glad to see that both your son's wedding and your stay were better than perfect. You furthermore made us happy by saying that you will return next fall. All the staff is waiting for you. In the meantime, Happy Holidays and Best Wishes for 2024! Hotel Chinzanso Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shawnta Walcott wrote a review Nov 2023
Bethesda, Maryland2 contributions
Absolutely gorgeous hotel with excellent service! The elegant Japanese decorum is shrouded by 5-Star restaurants onsite and a backyard garden with water falls, a pathway leading to a temple. Beautiful
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Date of stay: November 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ゲスト リレーションズ, お客様サービス / フロント オフィス at Hotel Chinzanso Tokyo
Responded 30 Nov 2023
Dear Shawntareginaw Sama, Thank you for your wonderful review! We are glad to read that you were more than impressed with the hotel, service, garden, restaurants and everything. It is our wish we may have the pleasure of seeing you again for another amazing experience! Thank you once again! With warm regards from all of us at Hotel Chinzanso Tokyo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gahk2017 wrote a review Nov 2023
Hong Kong, China34 contributions34 helpful votes
very comfortable hotel with a stunning garden which is certainly one of the highlights. Some very positive recommendations: 1/ rooms are spacious and beds very comfortable...nice bath amenities, great water pressure and water heat in the shower. Bathrooms are spacious and nicely appointed. 2/convenient if you don't mind the walk to Waseda stations nearby 3/ bar food in lounge is fair/good, not outstanding, 4/ drinks in the bar are overpriced 5/ nicely appointed gym with very nice staff, but it is VERY disappointing that hotel guests have to pay extra to use the swimming pool. When we were there it seemed only elderly guests/spa patrons used it which was disappointing. 6/concierge services are WONDERFUL! Here a special "THANK YOU" to Mimi Katsumoto-san (Mimi) and her crew who were extremely helpful
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: not great for kids as there are many adult weddings (many many!) -- and the garden stroll in the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from ゲスト リレーションズ, お客様サービス / フロント オフィス at Hotel Chinzanso Tokyo
Responded 20 Nov 2023
Dear Gahk2017 San, Thank you for staying with us and for taking the time to write a nice review on this site. Reviews like yours always motivate the staff to work with pleasure. Especially Mimi will be delighted to read that the concierge services are WONDERFUL! Of course, your comment will be shared with her and the rest of the team! With warm regards from all of us at Hotel Chinzanso Tokyo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PittsburghAndi76 wrote a review Sept 2023
Pittsburgh, Pennsylvania110 contributions71 helpful votes
My family and I stayed here during the last leg of our vacation to Japan. I am so glad we did. This place oozes old school elegance. The hotel, rooms and grounds are gorgeous. Their attention to detail is spot on. From the remote blackout curtains to the nicest turndown service we have ever experienced, nothing was missed. The rooms are comfortable and elegant. The bathrooms are like mini spas. The garden is magic. The only downfall is the location. It is a bit removed from the action of Tokyo so getting around took a bit longer than we were used to. The area surrounding the hotel is mostly residential, so you can't just walk out of the hotel and easily find restaurants. The restaurants in the hotel are pricy, so being so far removed from the center of Tokyo, when it came time to eat, was a little annoying.
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Date of stay: August 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from ゲスト リレーションズ, お客様サービス / フロント オフィス at Hotel Chinzanso Tokyo
Responded 9 Oct 2023
Dear PitstburghAndi Sama, Thank you for staying with us. We are glad that you enjoyed our facilities and service. We are indeed located in a residential area. However, our concierges would like to recommend Kagurazaka for your next visit. Kagurazaka is a lovely local neighborhood just a short taxi ride away. The area is famous for restaurants, from simple noodles to 3-star Michelin establishments. Besides that, the atmosphere is very relaxed and interesting. We hope to see you again! With warm regards, Hotel Chinzanso Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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paula conceicao wrote a review Sept 2023
Harare, Zimbabwe103 contributions58 helpful votes
This hotel was much more superior than the previous five star hotel we stayed in on the first few days in Tokyo. It is so beautiful and the staff are incredible. The view we had in our room was breath taking. The only thing we were not happy about was that it was not centrally situated. It was far from everything we wanted to go to, making us have to get a taxi to go anywhere. Their standards are impeccable, we loved this hotel.
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Date of stay: August 2023
Value
Location
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Trip type: Travelled as a couple
Room Tip: Should you want to use their heated inside pool or hot spring , you will be charged extra.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from ゲスト リレーションズ, お客様サービス / フロント オフィス at Hotel Chinzanso Tokyo
Responded 9 Oct 2023
Dear Guest, Thank you so much for your kind review on this site. We are glad that you think our hotel should be rated five stars. As you loved our property, we believe that you will be back on day. Until then, the very best! With warm regards, Hotel Chinzanso Tokyo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 1,467 - RM 2,377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel tokyo at chinzan-so, four seasons bunkyo, four seasons hotel bunkyo, four seasons tokyo, bunkyo four seasons
LOCATION
JapanKantoTokyo PrefectureTokyoBunkyoIkebukuro / Ochanomizu / Suidobashi / Iidabashi
NUMBER OF ROOMS
267
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL CHINZANSO TOKYO: UPDATED 2024 Reviews, Price Comparison and 2,060 Photos (Bunkyo) - Tripadvisor

Frequently Asked Questions about Hotel Chinzanso Tokyo
Which popular attractions are close to Hotel Chinzanso Tokyo?
Nearby attractions include Hotel Chinzanso Tokyo Garden (0.02 km), St. Mary's Cathedral, Tokyo (0.3 km), and Waseda University (0.5 km).
What are some of the property amenities at Hotel Chinzanso Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Chinzanso Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Chinzanso Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Chinzanso Tokyo?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Chinzanso Tokyo?
Conveniently located restaurants include Mokushundo, Il Teatro, and Le Jardin.
Are there opportunities to exercise at Hotel Chinzanso Tokyo?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Chinzanso Tokyo have airport transportation?
Yes, Hotel Chinzanso Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Chinzanso Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Chinzanso Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Chinzanso Tokyo?
Many travellers enjoy visiting Hozomon (6.4 km), Tokyo Central Railway Station (4.9 km), and Nezu Shrine (3.3 km).