Very happy with this hotel, esp for the price compared to others. The area is very nice, and has a nice park with the Imperial Palace across the street. I would get a balcony room facing the park! Only thing that was disappointing was that after travelling for a very long time - my room was not ready until 5pm!... More

We were in Tokyo for 5 nights of our 3 week self-planned Japanese holiday and were absolutely delighted, in every respect, by our choice of the Palace Hotel. The hotel is located in one of the most prestigious Tokyo areas, Chiyoda, right opposite the Imperial Palace and close to the gate to the Palace's East Gardens. It is a mere... More

We had to wait for quite some time for room key and to find out the receptionist forgot to do it.Breakfast selection is poor and there is no Japanese option which we would've expected. Location is good for business travellers but not for tourists.Takes about 10min taxi ride to Ginza

A great place to stay in Tokyo - while you tend to get first class service everywhere in Japan, the quality of the hotel and rooms as well as its location near to Tokyo station, the Imperial Palace and Maranouchi sets this apart from the rest.

I have just returned from Tokyo where I had the absolute pleasure of staying four nights at the Palace Hotel. We chose the Palace after looking at the top 20 hotels in Tokyo, then refining them by the standard of rooms, design and levels of service. We wanted to avoid staying at a Hyatt, Mandarin or Four Seasons, so the... More

In a city with many excellent, newly designed 5-star hotels with flawless service, the Palace Hotel still manages to stand out for its stunning design, grand views and stellar location. As befits a great 5-star hotel, the design, atmosphere, rooms, service, location and dining were all top-of-the line. The Palace was completely rebuilt and re-opened just in 2012, so everything... More

This hotel is a standout in the Tokyo business area. Posh, pretty and prime, guests will be accorded 5-star treatment with true Japanese hospitality in a contemporary space. Positives: 1. The rooms are huge, and by Tokyo standards that already has a lot going for it. 2. If i am not wrong, all rooms have balconies that open up to... More

This hotel was so good on our arrival in Tokyo that we cancelled a booking at another hotel for our second stay after Kyoto and booked the Palace again The location is excellent, walking distance to the station and Ginza and you basically fall over the Imperial Palace when you walk out the front door. And it's an oasis of... More

The Sushi-man called Itamae in Japanese at Kanasaka terrorises guests especially if you are not Japanese! And he is ultra rude in case your Blackberry email alert is on! A single alert 'Ping' sound is sufficient to trigger off his aggression and abusively order you to turn it off. This despite the fact that he allows the other Japanese guests... More