This hotel was perfect, we stayed for a week with our adult children and wanted a convenient location for relatives living in Tokyo to meet us. This was ideal, rooms were larger than expected and breakfast a real plus for getting going in the morning. We were surrounded by activity at all hours of the day. More shopping malls than... More

Very small rooms. However the location makes up for everything. Staff is very friendly and helpful. Even though i got a smoking due to unavailability- It didn sell of cigarette :P. No shop in hotel only vending machine for drinks.

I've been staying at Sunroute Plaza Shinjuku over 10 times cos of its good location. Unfortunate, a girl receptionist who served me with a new key as I left it in the key slot, who didn't trust me even I've shown her my passport. She had a bad attitude when I've been issued with a new key card, and most... More

We booked a standard queen room and on our arrival was pleasantly surprised by a free upgrade to a deluxe queen japanese style room. Beautiful tatami room that was huge by normal Japanese hotel room standards. Great location, only 5 mins walk to Shinjuku station (Take the south exit if coming from Shinjuku JR station) and a wonderful base to... More

Close to train station. Easy to locate (with simple instructions from staff at the station). Had lunch in the coffee shop wnen we arrived (because check in time started @ 2pm). Very nice lunch and quite a bargain too. Then went to counter @ 2pm and saw a queue. But everyone got served very quickly, thanks to the fast, efficient... More

spent a few days of our Japan trip here, was our first hotel we stayed in during our trip. we knew to expect smaller than "normal" room sizes in tokyo, so there wasn't any surprise here as the rooms are all on the smaller side. however, both the bedroom and bathroom provided enough room for two people to stay comfortably... More

Hotel is well located within walking distance of Shinjuku station which the airport train stops at. The airport limousine bus also stops at the hotel which is a more door to door service for the same price. Pretty quiet in the rooms except for noise from floor above. Very comfy beds and Japanese pyjamas provided! Liked the use of refillable... More

Very convenient location in Tokyo just a short 5 minute walk from the JR rail station south exit. We had a queen bed on the 14th floor, so impressed with how quiet it was in the room when the door was closed. As others have said, the rooms are not large by western standards, but it served us well. A... More

Excellent location! We took an approximately hour train ride from Narita airport to Shinjuku station. The hotel is a comfortable 5-7 minute walk, even with luggage. Take South exit at Shinjuku station, turn right, and cross the 1st main intersection to the other side. You're on track if you see the McDonald's at your right, and Family Mart to your... More