My husband and I were very pleased with the hotel. The size was great for Tokyo standards and it was extremely clean! I'll probably repeat what everyone else has said already but it's all true! 7-Eleven was convenient as well as all the other convenient stores and restaurants nearby. The nearest subway station was only a 5 min walk away.... More

We stayed at the Citadines for 4 days/3 nights in May 2012. Now I wish I had taken pictures to post because the room and bathroom were so clean. My husband and I slept in the bed with our 3 yr old and my 15 yr old niece slept on the sofa bed. It was just enough space for the... More

As we were travelling in a group of 8 we needed 3 rooms as most hotels in Tokyo can only accomodate 3 per room. We prearranged to keep the rooms together which the hotel obliged. The hotel is located some distance from the subway and as such with luggage it was difficult to manager but when going out on day... More

We stayed at the hotel for 3 nights. Everything was perfect, the apartment v comfortable and homely with kitchen. The staff could not have been more helpful with directions and anything we needed to make sure our stay was good. Location wise it's a 5 min into shinjinku with a 24 hour called yosinoya up the road! Will be sure... More

Excellent hotel. We arrived early off a UK flight and the staff sorted early access to the room and were charming in welcoming us.  We booked a studio room for 3 of us. It was a small space but worked well. The small kitchenette was useful. We bought in breakfast from local grocery store, there are several nearby. There was... More

Booked this hotel a few months before the trip after reading its TA review and did not regret it. An easy 15 minute walk from the Shinjuku JR station the hotel is positioned at the quiet end of the main Shinjuku shopping and nightlife street. Excellent reception staff, pleasant and efficient with an early check in allowed. Room was large... More

Stayed here at the end of April 2012 The room was a decent size for two people, I really cant complain about that. Good size bathroom as well. The room was very clean, maid service was great. Also I did not find the hotel to be noisy either, so thats always nice. Service downstairs was just fine, they all spoke... More

My husband and I stayed here in March and it was great. Spacious room, clean, safe and near the train station. There was a 7-11 nearby and lots of cafes and restaurants around. Very convenient to get food. We also found quite possibly the best ramen on earth near the hotel! The staff was friendly and helped with our trip... More

We have just left Citadines Shinjuku to head on to Kyoto. I was very impressed with this hotel, the previous reviews were entirely justified. The 'apartment' was really more of a large hotel room with sitting area and screened-off bed, plus a little kitchenette area with toaster, kettle and hot plate, but having arrived in Kyoto I see why people... More