We chose Matfen Hall firstly by location (we wanted to explore Co. Durham, Hadrian's Wall, Alnwick and the Metro Centre when it rained) and the location was bang in the middle. The second reason was it looked good and the two AA rosettes suggested dinner might be enjoyable. We picked a deluxe twin which had a dual aspect view over... More

We had a rather poor experience of afternoon tea in the Conservatory. The lettuce was brown around the edges, the stainless steel teapot, although shining at first glance was dirty around the rim and around the lid, the bread on the sandwiches felt as if it had been standing for some time and the scones were chewy, they did not... More

We were given a voucher for two for afternoon tea, as a present. The Drawing Room where we had tea was very peaceful and relaxing with a beautiful view over the fields and woods.. There were small tables with white cloths and immaculate china & cutlery and service was good- prompt and discreet. The food was delicious with a variety... More

I had been threatening to stay here for some time while visiting an old friend. The old friend was very complimentary, but when it became clear that I was actually going to stay there (and eat there) he backed off a little. "Could be a little hit and miss". "The Library (read: Dining Room) needs refurbishment." "Can be excellent. Not... More

Booked this hotel on secret escapes, the price you pay is for a standard room, but if the standard rooms are full then you get a free upgrade. The reception staff are very busy and have people walking past all day so don't expect a nice greeting every time, but if you have the slightest problem they are so helpful,... More

A lovely hotel in a great setting. Ideal location for exploring the beautiful areas of Northumberland (Coast and Country) and Cumbria. Met up with friends from Scotland, so this hotel was central as we travelled up from South Yorkshire. From the moment we arrived until our reluctant departure we were well looked after. The whole team at Matfen Hall are... More

Stayed 2 days on business and could not fault it. Great service, excellent facilities, shame I forgot the swimming kit. I was running a training course on site. I don't play golf, but the course looks beautiful. The breakfast was exemplary, the food throughout the day almost too much. There is also a choice of evening restaurants and even the... More

Matfen Hall created a favourable impression before we even arrived though the helpful and accommodating service provided by the receptionist when when we phoned to request bringing forward our arrival day and adding an extra night. When checking in we found the staff to be courteous and friendly, but, most importantly, efficient. We found our room to be well appointed... More

Booked hotel en route from Cumbria to Durham, we had dinner in the library restaurant,drinks in the conservatory,sauna swim and treatment. Just as we thought that was it, we got a guided tour of the great hall, entrance, gardens and a very detailed account of the halls history. Food was amazing all staff were fantastic could not do enough for... More