Below is a letter send to the hotel after our stay at Tortworth: To whom it may concern. I want to share my experience at Torthworth four pillars hotel in the hopes that it can provide you with insight from one of your customers. In general my wife and I missed a red line throughout our visit, ie. there were... More

I have just returned from a one night spa weekend with my boyfriend and have had the most amazing and relaxing time. One arrival our room wasn't ready but it didnt matter to us as we wanted to get straight into the gym and pool. The receptionist said she would bring our key to the spa when it was ready.... More

We stayed for five nights in this magnificent hotel. Checking in was easy and the young lady on reception very helpful. From there it went seriously downhill. The long corrdors leading to our room at the hotel's farthest point were narrow, signage was bad. We got lost several times and often met distraught guests trying to "find reception". The room... More

Had a two night stay at this wonderful establishment. Great gardens, staff and food. In Moretons restaurant a waiter dropped a dish of mint sauce which splashed onto my trousers, blouse and bag! Poor guy! The restaurant manager came and although I said it didn't matter he offered to launder my clothing, to which I declined but gave us a... More

I love staying at this hotel, the food is fantastic the grounds are amazing to walk around, great facilities and they were really good with the children More

Have stayed here a couple of times now ... the hotel has recently undergone a refurbishment, and it's well worth it - taking it from a great hotel to a really stunning property now. Service cannot be faulted, and I just love dining in Moretons restaurant - great setting, and great atmosphere. More

My husband and i have just returned from a wonderful weekend. We nearly didn't book this hotel because of some of the negative reviews but we are so glad we did in the end. We had a deal with Super break with 2 nights stay, dinner on the first night and breakfast both days. It is a lovely hotel. We... More

My husband and I have just returned from a lovely weekend at Tortworth Court, yes it was Easter and yes it was busy and yes we did struggle to get a dinner reservation but the staff were lovely, we wanted cocktails, (get us away from the children for a night and we go wild), there was no cocktail menu but... More

We did stay over the Easter weekend so possibly it would be a better experience at a less busy time. An amazingly renovated buiding with many original features and much character in the main house. The problem is that the modern extension(huge and like a warren) was over ambitious and the mass of guests swamp the facilities. Queuing for a... More