Only stayed for one night, A comfortable room, friendly staff, If we need to stay in the area again we would go back there. More

I understand this hotel has had some bad reviews but has had a recent change of management. There were no problems during our stay. Our rooms were clean, comfortable, warm and peaceful. They overlooked a wooded garden to the rear. The hotel is slightly difficult to find being at the end of a very short but bumpy cobbled road but... More

Stayed for 3 nights. My company booked me and my work colleague 2 double rooms for £105 each for the stay.when I read the trip advisor reviews there was a massive difference of opinions for this hotel. The people who gave it good reviews seemed to be a bit more real as some of the bad reviews I thought were... More

Have just recently had a 13 day stay here. Stayed in an executive suite if you could call it that but bathroom quite big and bright.. Rooms are being updated as per new management. Mattresses need replacing rooms very poorly lit. could definitely do with more. Housekeeping staff need to take more care carpets hardly ever vacuumed on occasions beds... More

Thank you to emma the wedding coordinator and staff at alder house hotel for making our day so special, we had a wonderful time which we won't forget. The food and full service was excellent, all our guests said how perfect it was. you made us feel so special and you gave us a quality service. lots of love from... More

We only stayed one night but we found the hotel clean and comfortable. Our room was slightly odd in that the wash basin was in the bedroom and the toilet/shower area was small. However, it was clean, the beds were comfortable and everything worked. The breakfast was excellent and the waitress was helpfulness itself. Nothing was too much trouble, she... More

I was recognised & greeted as a hotel guest immediately right at the front desk reception on my first step walking into the hotel. The hotel's check-in & check-out services were speedy & efficient. The hotel is nicely refurbished, specialy i like the hotel bar and restaurant. The design is one of a kind, very cozy & unique. The hotel... More

Stayed at the alder house hotel with family in July. Hotel was fine, could do with a bit of updating in some parts but room was clean and we had a good night sleep. The staff were very accommodating and were always polite and friendly but it seemed that there was lack of management in the hotel and some staff... More

We had the great misfortune to stay at this appalling, badly run, filthy and truly disturbing hotel. We arrived at 11am and as we were off to a football match the staff said we could either pay to check in early or leave our bags which would be kept securely in a locked room. We decided to leave our bags... More