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BEST WESTERN PLUS Ascot Serviced Apartments

308-318 Great Eastern Highway, Ascot, Western Australia 6104, Australia
Hotel amenities
BEST WESTERN PLUS Ascot Serviced Apartments
Ranked #2 of 2 hotels in Ascot
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    5
    5
    6
    3
    0
Date Rating
Brisbane, Australia
1 review
4 of 5 stars Reviewed 21 May 2012 NEW

My partner and I stayed at this hotel as we had an early flight the next morning. We arrived with much reservation having read poor reviews about the hotel. We were very pleasantly surprised. There was an overpowering cleaning fluid smell when we entered the building. However once we were in our room itself, this smell disappeared. The room had... More

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Dave Edwards, Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
22 May 2012

Best Western Plus Ascot have recently refurbished all apartments with new flat screen TV’s DVD players, leather lounges etc. We have a regular maintenance/ cleaning schedule in place which covers cleaning of heavy curtains and carpets. Best Western Ascot management hold regular training sessions for all staff on updating our customer service skills to give a better experience to all... More

Esperance, Australia
1 review
3 of 5 stars Reviewed 9 May 2012

My partner and I drove up to Perth before flying out the next day. Our room was facing the highway and extremely noisy. The worst part about the room was the SMELL of disinfectant/room deodoriser that is still on our luggage and clothes, it was, and still is, very strong and unpleasant. The venetian blinds let lots of light in... More

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Dave Edwards, Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
22 May 2012

At Best Western Plus Ascot we pride ourselves in presenting clean and well maintained rooms. We do this by having a regular maintenance/ deep clean program. With the recent structured road works of widening the highway to 6 lanes this has brought a problem of road dust and road grime coming into the apartments facing the highway. We are constantly... More

Hampshire
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 18 April 2012

We needed a hotel close to Perth Airport, as Perth does not have an airport hotel we settled on the next best thing. Our visit was for just under two weeks. The Best Western seemed the best choice for the facitlities we needed. Pros: Close to Airport Has a pool On the bus route to central Perth Free Parking and... More

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Dave Edwards, Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
26 April 2012

Best Western Plus Ascot offer friendly customer service with a smile. We are positioned only 5 minutes from the domestic terminal and 15 minutes from the international airport. We have studios, 1 and 2 bedroom apartments offering free parking, internet and Foxtel to all rooms. Prices are competitive compared to other similar serviced apartments in the area. Our studio's apartments... More

Perth, Australia
1 review
4 of 5 stars Reviewed 22 March 2012

I made a booking for my MD to hold a small half day conference at Best Western Plus. The arranged the catering and equipment for me and the price was very reasonable. Feedback from my MD after the event was that the staff were extremely professional and the service and food was excellent. He was very impressed with the venue... More

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Dave Edwards, Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
25 March 2012

Dear guest Thanks for your comments Our conference room has been operating for a short period and has been very successful to date. The conference rooms which can hold up to 1-15 persons are available for hire for as little as 1 hour or longer and includes complimary tea/coffee and biscuits. We also offer full conference hire which includes food,... More

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 18 March 2012

Very close to domestic terminal, $20 cab fare to international. Clean. Staff is inflexible and not very friendly (our only such experience in W.A.). Location is on a bland commercial road far from city center and in the midst of major road construction. No food service and only cheap eats nearby. More

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Dave Edwards, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
25 March 2012

Thanks for your comments Our location in Ascot is perfect for the air port traveller both domestic (only 5 minutes by car) and international (only 15 minutesby car) We have several restaurants which deliver fantastic meals with-in 45 minutes of ordering through reception or you can dine at any one of our 5 restaurants that offer a charge back service.... More

1 review
2 of 5 stars Reviewed 13 March 2012

Good Points; Close to airport, rooms are clean and smelt very fresh. Bad Points; Staff at reception are non events. I saw three different women during my stay and all were non welcoming robots hardly cracking a smile let alone a friendly word. Air cond in our room turned on but did not cool the room. Bed was very old... More

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Dave Edwards, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
14 March 2012

Dear Guest Thanks for your comments Best Western staff are regularly trained and updated in customer service skills. Guest interaction will definately be on the next traing day. We have 3 shifts which covers our daily office hours from 7am to 1am. Our preventative maintenance program picks up most maintenance issues before they become an issue. If maintenance been notified... More

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Melbourne, Australia
Top Contributor
50 reviews 50 reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 8 March 2012

Stayed here for one night whilst in transit through Perth. Check-in was bland and unwelcoming. Think I was interrupting their afternoon. The motel road frontage is a construction zone. Temporary fencing everywhere with the main road being upgraded. The only plus - it is very close to Perth Airport. Thought the room was quite clean till I went into the... More

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Dave Edwards, General Manager at BEST WESTERN PLUS Ascot Serviced Apartments, responded to this review
12 March 2012

Thanks for your comments. At Best Western Ascot we pride ourselves in excellent customer service and clean rooms By telling us what you liked about your stay, you are helping us to give a better experience for you and other guests in the future. . . Unfortunately the road widing is something we can not control and the works currently... More

Kalgoorlie, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

We fly in from an overseas holiday in the early hours of the morning to the fly out first thing the next day. This hotel was the perfect option being so close to the domestic airport. As we flew in at a silly hour the reception staff leave our key in the key box at reception. Was early to access.... More

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Sydney
Top Contributor
83 reviews 83 reviews
Reviews in 52 cities Reviews in 52 cities
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

Business has brought me to the area near Perth Airport on a few occasions over the past few months. Of the three places I have tried so far, this is easily the best. (The other two are the Comfort Inn Bel Eyre and the Country Comfort Intercity in Belmont, a little further down the road.) I had a clean and... More

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UK
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 October 2011

Selected this hotel because my meetings were near the airport and I didn't want to spend on taxis in and out of the city as I have done previously. Perth is notoriously expensive for hotels especially mid-week so this was also a much cheaper accommodation option than those in the city. I was really pleased with my 1 bed apartment... More

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Additional Information about BEST WESTERN PLUS Ascot Serviced Apartments

308-318 Great Eastern Highway, Ascot, Western Australia 6104, Australia
Price range (per night):* RM581 - 729

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BEST WESTERN PLUS Ascot Serviced Apartments
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