I landed at the airport (10 minutes from the hotel, max) at 7:30pm. I called for the shuttle at 7:40 from the curb. I was told the shuttle would be there in 15 minutes. I never left the curb. Twenty-five minutes later I called back. I reconfirmed my location and was told he would be there in 2 minutes. Twenty... More

This is an average hotel, close to the airport and seems to be reasonably safe. There are a few restaurants within walking distance and a 7-11 next to the hotel. I thought the rooms were a bit dated, and mine had a view of a brick wall, I expected a little better room as a Marriott platinum member. More

This is a good hotel for business trips, as it is clean, next to airport and most of industrial parks. it has very decent breakfast for a reasonable price. Service is extremelly good, people is nice always willing to help with a smile. The free shuttle to most industrial destinations and airport is a plus. With a very reasonable corporate... More

This hotel was ok. In a safe location with some restaurants around. My only issue was that we were without hot water for 2 days. For 2 days, the shower was cold. They must've fixed something the day after because it was hot again. But, no notice as to it being cold and the resolution. The bar is ok as... More

Stayed one night before my flight home to the US the next morning. Excellent Courtyard, everything you would expect from Marriott. Very "Americanized". Only 2 comments: - The first room they gave me reeked of cigarette smoke, although the hotel is 100% smoke free. Had to return to the front desk to get a different room. - The wait at... More

My company has an agreement with Courtyard--multiple daily free transport back and forth to our facility in Monterrey--so I was told to stay there. It was, overall, not bad. The check-in was quick and efficient. My room was small, but nice. I could open the window (only a little) to let in fresh air. It was warm, so I used... More

Stayed for a week in early March 2008 and found it to be what I expected with no surprises. Monterrey did experience an incredible dust storm during my stay (60+mph winds for seven hours) and most of the city was without power for several hours. If the stairwells had emergency lights the batteries did not last long. This is one... More

I have stayed at this hotel numerous times beacuase of it's location to the airport and it's on my company approved list while in Mexico. This last stay was my final time. They had so many problems with their internet connection I couldnt' get my work done (lack fo server space or wireless access points I believe). I tried the... More

Be advised of what happened to me, as a business traveller i have been to lots of places but last month i left my blazer and my montblanc pen in my room since the weather was getting pretty warm. When i came back the evening of the 22nd from the office and was preparing for my checkout early the next... More