May 2012, two parents, adult daughter (19), adolescent son (12). Four nights. The hotel: Simple standard of rooms and common areas, but immaculately kept. Each room has a big terrace with grand views of the Libyan sea. Kitchen: Fresh local produce, simple dishes excellently prepared, very tasty. We tried some Loutro Restaurants too (a 20 minute walk away), and The... More

This is the third year we have stayed at The Old Phoenix Hotel in South Crete and still find it a wonderful place to stay. It is blissfully quiet and breathtakingly beautiful. The accommodations are extremely clean if basic, but all your needs are met. All rooms have magnificent views with balconies. The open air covered restaurant seems to double... More

We stayed at Old Phoenix for our honeymoon. The staff was very friendly. Our room was basic, but we couldn't have asked for a nicer location! What a view, what a beach, what a setting! So beautiful! Thanks and we will be back!

We have just returned from our second 4 night stay at the old Phoenix as part of our travels around south west Crete, and once again we were blown away by the beauty of this place and its unique location. If you are of average fitness, come prepared with good walking sandals and a torch, there is no problem with... More

We've been to this hotel in Phoenix many times for lunch - good service, lovely homemade food and a great place to stop off if you're out walking the E4. It's very quiet, so much more than a couple of nights would probably be too much. Beware if you land in Loutro though - it really is a hike to... More

Flew in to Chania, got the bus to Hora & ferry to Loudro. Had a few beers on the quay before water taxi to hotel. Arrived early evening just as the sun went down, and dinner was on. The candelight athomosphere was magic and the views from the Bar/ Dining room was out of this world. When we woke the... More

We actually stayed in Crete in August 2009 but when I tried to write a review the hotel was not recognised by trip advisor, I have waited a long time to write this!! I read a review about another customer who also received extremely bad treatment at this hotel. We booked for three nights at the Old Phoenix about 5... More

We are astounded at the negative comments we have read ,which had we not made all arrangements to go would have lead us to cancel. THANK GOODNESS WE DID NOT DO SO! This magical retreat had lovely staff and family who could not have been kinder nor more generous and hospitable.Wonderful setting had turtles coming to feed each morning, visible... More

We spent two weeks in this lovely hotel and we are already planning to go back. Warm greek hospitality, wonderful position, never so busy (even on August 15th!). A perfect balance between fairly basic comfort and isolation. Twice a day, every day, the goats' bells remind you that it is time to wake up or to have a shower, just... More