Returned for the hotel on the 21st May, the hotel and location were excellent with the staff very attentive at all times. Our room overlooked the sea and the outdoor bar and garden areas with a view of the water fountains, very picturesque. Other rooms weren't so lucky and the views weren't as nice, the rooms themselves were of a... More

I can't stress how much I enjoyed my holiday at this hotel! We stayed for a week at half board, but next time we will go all inclusive because we couldn't get enough of the hotels food! There was always great choice and it was all high quality in taste and presentation, which is very difficult for a buffet style.... More

I usually don't moan but I expected a bit more from 5 star hotel. So lets start: Room: -very firm mattress made impossible to have a good sleep -rubish air conditioning(even on max. setting still very hot in the room especially during the night) -no single UK (or even in english language) TV entartaining channel just bbc news(but some russians,... More

The hotel itself is beautiful and so are the grounds and does warrant 4 plus star rating, but various things do not give it a 5 star rating (although we were told it was classed as five star deluxe, but I don't know what gives it a deluxe bit). We had a family room on the fourth floor and it... More

Had a great two weeks here lovely room with great view with the bonus of amazing sunsets every evening. Rooms and corridor are carpeted so minimal noise from your neighbours. Safe is very small so could not lock iPad away. Slippers, robes, beach towels,water, wine and selection of greeted us in the room and even tho checked in at 10pm... More

Just returned from a family holiday to this hotel. We booked the All Inclusive package but found out when we got there that there were still additional costs to pay for things. We changed rooms after our first night as our first family room was extremely dated. They moved us to a family bungalow which was much better. Was not... More

The good points: -The main pool is large and done very nicely. Has very deep areas (2.7m), however there are shallow areas for young children (0.95m). There are another 2 pools as well which are not as widely used, so although they are not as glamorous as the main pool they provide a quieter area for those who prefer a... More

First time for 3 years in Crete!Pleasantly surprised with the rooms which had a tremendous sea view overlooking fountain in garden which cut down any background noise from guests on beach.Loads of sundbeds albeit early in season before crowds takeover.Hanging space for clothes more than enough for two people with good bathrobes and slippers.The shower again was excellent and could... More

Arrived at hotel to find room allocated incorrectly ,there does not seem to be a connection with thomson ,but sorted next day . Biggest complaint from all brits was the cost of all the extras from beers to excursions . The beach was then segregated , wooden chairs and service for those than can pay extra , Blue and self... More