This was our 1st time to Phuket and had no idea what to expect. We arrived at the hotel and immidiately felt at home, the reception staff were freindly and advised us accordingly. We booked into our room and found that the room had been booked by the pool instead of a sea view. I informed the staff and without... More

Pros

 - Good value for money
 - Resort is clean and fairly well set out 
- Friendly staff; We had friendly and smiling staff in particular at the pool bar! 
- Good included buffet breakfast 
- Complementary resort shuttle to and from Kata beach - The Deluxe rooms had a balcony (with a nice view of the resort and ocean)... More

Stayed here with my fiancé in the honeymoon suite in March 2012 and we were amazed at just how poor the service was. One example of the bad service was when we went to the pool bar and asked the lady (Koe) for a bloody mary - she looked extremely put out and angry that we were asking her for... More

After deciding to stay in Kata Beach, we chose this hotel as it had good reviews. The hotel is on a hill on the edge of Kata, and is just a short walk to the beach and the town. The hotel runs a shuttle bus to the beach and to town, but we never managed to get it as it... More

Where to start.... We travelled here in a fairly large group for a wedding within the last month. The hotel grounds are stunning. The infamous hill is not really that bad - it's manageable and can be avoided by taxi or tuk tuk if necessary for a very small fee. The pool area and view of Kata beach are really... More

We stayed here by more by accident than by design, since we'd booked to stay at the Peach Hill, it's sister hotel, but they messed up the booking so we had to stay at the Cannacia for 3 nights instead. As a sweetener, we were upgraded to a Junior Suite. The suite was stunning, with polished wooden floors throughout, a... More

We had heard about the "hill" after reading reviews on Trip Advisor- what a load of nonsense and if it is too hard to walk get a Tuk Tuk. Anyway, onto the hotel.It is ideally located and the views from the pool area and the right rooms are great. The staff are polite, the rooms are clean and adequately sized... More

We stayed here for 3 nights and i didnt get a nice vibe from this place at all.The room was very very basic and the bed was so hard i couldnt sleep to add to that so were the pillows, when i asked reception for a softer pillow they had said house keeping was done for the day.Great!! We didnt... More

We stayed at the Andaman for 10 nights over xmas and at first we were given the villa jacuzzi room which was dark and had no proper lighting in the bathroom. The Jacuzzi was in the bathroom and it wasn't very private. These rooms were meant to be better than the standard rooms but when asked to move to the... More