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BEST WESTERN Studley Castle Hotel

3.0 of 5
Castle Road, Studley B80 7AJ, England
Hotel amenities
BEST WESTERN Studley Castle Hotel
Ranked #1 of 1 hotels in Studley
3.5 of 5 stars 219 Reviews
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219 reviews from our community

What travellers say about this hotel
  • Best Western(8)
  • Very nice(5)
  • Room service(5)
  • Open fire(3)
  • Friendly and helpful(3)
  • Helpful and friendly(3)
  • Many people(3)
Traveller rating
    63
    65
    41
    35
    15
Only show reviews for Family (27) | Couples (116) | Business (31)
Date Rating
Paris, France
Contributor
17 reviews 17 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

As we drove up the main entrance we were mesmerized by the beauty of the castle at night with the sun setting behind it. Yes, our room was small but it was clean, had a kettle and everything we needed... furthermore the charming old style window looked out over a willow tree and field at the back. The drawing room... More

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Park City, Utah
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

We booked this Best Western rather than the one in Stratford for 2 reasons: price and the fact that it was a castle/manor. Though it was off the beaten path, it was great and fun. Obviously we were in the off season, but still enjoyed it very much. The room was VERY small, but that's what makes it fun. This... More

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Ascot, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 May 2012 NEW

I agree totally with Sue B. We stayed for 3 nights in April for our 44th Wedding Anniversary and on 2 nights there were weddings and whatever Wendy Parry says, there was definitely no other room for us to use, no notices and the receptionist did not know of another available. Perhaps it would help if the General Manager was... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
21 May 2012

Thank you for taking the time to put your comments on trip advisor, its a shame you feel like this and I expect this is in repsonse to my letter to you. We have very many happy a guest here as you will see, who give us honest feedback and not fabricated and know all of the facts. Kind regards... More

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Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 May 2012

We stayed with a group of 11 persons, all business relatives in the castle. We had also a private dinner in the Garden Room. Everybody was satisfied about the rooms, breakfast and service. I’ve heard only some comments about the food and house wine which was offered during the dinner. My food was OK, only the house wine (from Australia)... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
21 May 2012

Thank you so much for taking the time to put your comments on trip advisor. We look forward to welcoming you again in the future. Kind regards Lady Wendy Parry - General Manager More

Exeter, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

Slightly tired building with impressive inner hall,dining room and lounge.Unfortunately because a wedding was taking place we were not able to use the lounge so had nowhere to relax. Many stairs to bedroom which made it difficult with our cases(no lift)my husband has bone problems so it was even more difficult,bedroom was acceptable but there were no toiletry's for the... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
15 May 2012

Thank you for taking the time to put your comments on trip advisor. I am sorry we did not meet your expectations. We always have a separate lounge in the hotel when do have a wedding on and this is clearly shown at reception. There are toiletries in all the bedrooms and shower/hair gel is situated on the wall in... More

cornwall
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

Impressive entrance. driveway full of potholes. Room with TINY. you could just get between the end of the bed and the wall. There were two cdhairs in the room which prevented us from being able to open the wardrobe as one was weged up against it. Dressing table with no chair to. Water stains on ceiling in both bedroom and... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
15 May 2012

Thank you for taking the time to put your comments on trip advisor. I am sorry we did not meet your expectations. We have 57 bedrooms here at Castle and as you can imagine being a castle they do come in all shapes and sizes. I thank you for your comments and do hope we can have the pleasure of... More

Bangor, United Kingdom
1 review
3 of 5 stars Reviewed 30 April 2012

We stayed here for two nights to attend our sons wedding. We were disappointed with our room as we had booked a deluxe room and room no 8 was little more than a standard double. We did check with reception and were assured it was a luxury room. The food in the restaurant was mediocre but breakfast was ok The... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
1 May 2012

Thank you so much for taking the time to put your comments on trip advisor. I am sorry you were disappointed with room 8 as it is a deluxe room in the East Wing of the Castle. I hope we can have the pleasure of welcoming you back to the hotel in the future and if I can be of... More

Leeds, England, United Kingdom
1 review
5 of 5 stars Reviewed 21 April 2012

Having spent time in a couple of local hotels in Redditch I was advised to give this hotel a try. I was pleasantly surprised, the rooms are airy, bright and clean. Tea, coffee and bottled water are supplied in the room. The staff are really friendly and nothing is too much trouble. It is not the Ritz, but for the... More

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Wendy Parry, General Manager at BEST WESTERN Studley Castle Hotel, responded to this review
1 May 2012

Thank you so much for taking the time to put your comments on trip advisor. I am delighted you enjoyed your stay here at The Castle. I hope we can have the pleasure of welcoming you back to The Castle in the future. Kind regards Lady Wendy Parry - General Manager More

Sydney, Australia
Senior Contributor
44 reviews 44 reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 17 April 2012

A beautiful place to stay in a secluded setting not far from Birmingham. We took a superior room and it was terrific, but the is no lift and 25 stairs is a long way to carry two heavy suitcases. The staff were very helpful, and the restaurant food very acceptable. We'd certainly return. More

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Wendy Parry, Guest Relations Manager at BEST WESTERN Studley Castle Hotel, responded to this review
19 April 2012

Many thanks for your recent review. I’m pleased to hear that you enjoy your stay with us; the superior rooms are very much worth the small upgrade charge and for you reference, if you stay with us again, we do have upgraded bedrooms on the other side of the hotel which offer life access. We hope to see you again... More

sutton
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 April 2012

We booked a three night stay at Studley Castle. We had a marvellous time. The room was nice. Had a lovely bathroom. Room service was good. Tea, coffee and water were refilled each day. Plenty of fresh towels. The receptionist even bought me in a birthday card at dinner! The manager and staff went out of their way to make... More

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Wendy Parry, Guest Relations Manager at BEST WESTERN Studley Castle Hotel, responded to this review
19 April 2012

Your comments are very important to us and thank you so much for taking the time to review our Castle. I will ensure that all departments are aware of your comments and I hope that we can welcome you back again in the near future. Many thanks, Amy Stokes, Guests Services Manager More

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Additional Information about BEST WESTERN Studley Castle Hotel

Castle Road, Studley B80 7AJ, England
Price range (per night):* RM201 - 502

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BEST WESTERN Studley Castle Hotel
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