Overall I enjoyed very much for my 6 nights stay at Westin. Prior to arrival, have checked many reviews about the resort, the one area caught many negatives ones is the remote location as its located close to Phuket Town instead of the beaches area. The taxi costs from the hotel to Patong beach is 500B each way, outside hotel... More

I like to think I know hotels: I'm an SPG Platinum , IHG Royal Ambasador, and Hilton Diamond, and I live in a town with 9 of the 10 largest hotels in the World. My general opinion of the Westin Siray Bay echoes my comments in other reviews that the Westin brand is all over the map in terms of... More

I'm staying at this hotel now and I can say this is one of the laziest hotels that provide the slowest services. Staffs are friendly, smiling and lazy.

Rather than giving a review at the end of my vacation, I thot it would be better to give a live review as it is happening. We arrived early Thursday morning and we were happy that the reception was kind enough to give us an early check in. I have a feeling, the reviews given by past visitors here have... More

While this is an absolutely beautiful location, the customer service here was unacceptable. I usually don't need much on my travels, but while here we had some friends staying with us for dinner before heading over to their hotel, and the Westin staff called and harassed us multiple times about our guests and to make sure they had left. Not... More

I cannot adequately describe the magical, relaxing 8 nights we spent here. Friendliness, service & willingness of the staff at check-in, at the three fabulous pools, housekeeping & the breakfast room. Thanks a ton! I would specifically like to name Jack, Bird, Ask, Pong, Pop & the breakfast team - outstanding work! Great choice of restaurants & practical wellness too.... More

I love the location of Westin as it not busy and surrounded by local area (houses, school, market) Room is beautiful sea view can see whole hotel from above. The beach is absolutely private and quiet but not so white sand beach. The staff at restaurant (for breakfast and dinner) was quite good as we ordered for medium beef steak... More

Good place to stay good service. Food is so so not that great. Platinium Member so got upgraded to their suite and it had a great view. need more buggies as some times there were just too many people waiting for it.

Have just spent 8 nights at this hotel. Its a lovely location. Yes it is very hilly which can be a challenge, but then for unfit people like myself its an ideal opportunity for some cardiovascular activity, if you do not feel like walking then there is the wonderful buggy team who will promptly transport you anywhere within the property.... More