I stayed in a spa suite with my husband and daughter and found it to be extremely comfortable. There is a separate bedroom with a queen bed, and a separate lounge area with a pull out sofa bed. We found both beds to be firm but comfortable. Very clean, including the bathroom which has a spa bath. Tea/ coffee making... More

Stayed here over the Valentine day week, apparently that warrants the price per room going up by approx 30 - 40%, stayed in what was a spa suite(as offered additional desk and work area, and was cheapest room left available) At over $240 a night the room was upto date, with 2 lovely big plasma screens, but a tired old... More

We stayed there on Golden Slipper day, it was a late check in and the staffs at reception were very friendly and even when they look like they had a very busy shift. We didn’t get the room I book days early but were willing to accommodate us in a room that was freshly clean with Mini bar, Flat screen... More

My son and I stayed here for three nights last week to visit the Easter Show. We have stayed in a few different hotels in Parramatta and this is by far the worst one we have stayed at. It is all smoke and mirrors, they have renovated and the foyer looks great but it takes more than a good looking... More

Hotel wasn't too bad however, the customer service by the hotel manager was very rude and unorganised. We had a really bad and stressful experience which was supposed to be our relaxing getaway. More

Spacious room and toilet, although the door shook when other doors down the corridor were opened/closed. Conveniently located near shopping & eateries. More

We stayed here for a friday night getaway! We checked in around 7pm and ate out. Our room was tidy, basic, had little modern touches (like marble vanity and nice lamps), but it seemed, style wise, almost 'half done'- they had renovated only 'half' the bathroom- the bathtub was still surrounded in mint green tiles! The bed was OK, the... More

Stayed at Clarion for one night mid-week. Room was just standard hotel room. Room service was very dear and food was very ordinary for the price paid. the menu choice is very limited. Breakfast is only available in restaurant not as room service. The buffet choice was again very limited. the restaurant was long and narrow and at time very... More

Dont expect any perks and you wont be disappointed. Some staff stand out as really customer orientated but overall not much service or concern for you as a guest. Rock hard pillows ment I woke up with a crick in my neck. But the room was clean and spacious. Bit of a walk to the Westfield or the church street... More