I was very impressed with the common areas. Absolutely beautiful, relaxing and simply inviting.
But the private rooms are old, dirty and need renovations. Our bathroom wasn't clean at all. It was absolutely dirty. We arrived late, so the next morning I asked politely to clean our bathroom. The housekeeper, said: yes. However, when we came back later that evening,...
Thanks for taking the time to review our hotel!
Our policy is to first confirm a writer's registered name and dates of stay so that we can investigate their comments and take corrective action. I have asked you on three occasions to send this information and you have refused.
Our hotel has been the target of a negative campaign that...