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All 10 Oranjestad hotels

Tropicana Aruba Resort & Casino

3.0 of 5
J.E. Irausquin Blvd. #248 | Aruba, Oranjestad, Aruba
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Tropicana Aruba Resort & Casino
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65%
Ranked #5 of 10 hotels in Oranjestad
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237 reviews from our community

Traveller rating
    52
    94
    47
    18
    26
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Families
90
 
Couples
79
 
Solo
16
 
Business
4
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 May 2013

Absolutely the dirtiest place I have ever stayed at. I can handle outdated rooms but it was filthy. The bathroom had pubic hairs in the tub from the previous guests. Dried food on the pans and silverware. The sheets on our bed were also dirty. It was disgusting. It was so bad it grossed my fiancé out. The only positive... More

Was this review helpful? Yes 1
TropicanaGM, General Manager at Tropicana Aruba Resort & Casino, responded to this review
16 May 2013

Brian & Lynelle, Sorry again for what transpired. It was certainly a failure on our part. I appreciate the feedback you provided here and all of the additional information you provided over the last few days. The exchange was really helpful. As I committed, we’ll follow up with the action steps I outlined. I’m looking forward to meeting you on... More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 May 2013

i stayed at this hotel for 6 days 5 nights i work for airline and was on vacation with my family. the check in staff was great and the girl who signs you up for the day tour was very wonderful. upon my check out from this hotel which was on a Saturday morning i was told that i did... More

Was this review helpful? Yes 1
TropicanaGM, General Manager at Tropicana Aruba Resort & Casino, responded to this review
13 May 2013

Hello, I'm really sorry this happened. What a terrible way to end your vacation. Clearly, we didn't have our best foot forward. While I can't "take it back," I'm using this review in our Operations Meeting this morning to discuss with the team so we can improve for the future. There are a number of things that happened here that... More

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Raynham, Massachusetts
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 May 2013

I stayed at the Tropicana with my girlfriend for a long weekend as part of a package with Blue Green vacations. We did do the 2+ hour presentation which was not too bad but not exactly what I was looking for. That aside it's not a bad place to stay overall. Rooms are a decent size and had full kitchens... More

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Cedarburg, Wisconsin
1 review
5 of 5 stars Reviewed 25 April 2013

We were very pleased with the accomodations at the Tropicana Aruba. The front desk staff was very friendly and helpful. The bell captains were very friendly and were very quick in getting us cabs when we needed them. The hotel room had a full sized kitchen, living room and spacious bedroom. The pools were beautiful. There was a large modern... More

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TropicanaGM, General Manager at Tropicana Aruba Resort & Casino, responded to this review
20 May 2013

Carol, Thanks for the kind words! I’m really happy you enjoyed your first trip – hopefully, there will be many more to follow. There is a reason Aruba has the highest level of repeat visitors in the Caribbean. If there is anything we can do to assist on your next visit, please don’t hesitate to call upon us. Kind regards,... More

Manitoba
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 April 2013

CONS: This was our very first stay in Aruba. We visited the year before for a day while on a cruise stop. We were so impressed with our time at DePalm Island that we vowed to return. We stayed at the Trop during the week of March 23rd to March 30th. The following week we moved across to La Cabana.... More

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See 3 more reviews by tobahunter for Oranjestad
TropicanaGM, General Manager at Tropicana Aruba Resort & Casino, responded to this review
23 April 2013

Hello, Thank you for your review. I was surprised when I read the subject line because all of the rooms recently received new mattresses. I read later that these were at least comfy. Unfortunately, the sofa bed mattresses, while scheduled, haven’t been replaced yet. I’m sorry it was uncomfortable. I wish I would have found out sooner so I could... More

Monticello, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 April 2013

my wife and i have stayed the tropicana aruba twice but have been to aruba quite often. we stayed this time from march 29th to april 5th. the first day there i lost my ipod touch either on the beach or somewhere else. i was so upset but didnt let it ruin our vacation. the tropicana has def improved since... More

Was this review helpful? Yes 1
TropicanaGM, General Manager at Tropicana Aruba Resort & Casino, responded to this review
22 April 2013

Wow! Thanks for the feedback. I’m so glad you had a great visit. I share your thoughts on the Aruban people – I’m honored to work among them. I’ll be sharing your review with our team and making sure the individuals involved are recognized. Be well, Brian Stedeford General Manager More

Paramaribo, Suriname
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 April 2013

We had a great stay and vacation this Easter. A special thanks goes to Rafael Wever(guest relations & yield manager) and Pablo Hoyos(bell captain). Good facilitation and very friendly personel. Keep up the good work(thumbs up). Greets Andy

Was this review helpful? Yes 1
TropicanaGM, General Manager at Tropicana Aruba Resort & Casino, responded to this review
22 April 2013

Thanks Andy for the review! I’m so glad you had a good time. Rafael is one of our amazing behind the scenes talents. Not everyone interacts with him directly, but he is involved in all visits. Thanks for calling him out. Also, this is the second time this week Pablo has been called out on TripAdvisor – such a deserving... More

Tillsonburg, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 April 2013

This was our 4th year in a row staying at the Tropicana and things are improving every year. The Pizza Bob's opened the day before we left. We received the flat screen tv's while we were there and there are many more improvements being made to the resort every day. The pool is absolutely beautiful. The new sports bar "Busters"... More

Was this review helpful? Yes 2
TropicanaGM, General Manager at Tropicana Aruba Resort & Casino, responded to this review
22 April 2013

Dean, Thank you for the kind words about Pablo. This was the first of two positive comments he received just this week. He is a great employee. I’m lucky to be on his team. Rest assured, he’ll be recognized because of your review. I’m glad you enjoyed the new restaurant. It has been a homerun so far. I love their... More

Commerce Township, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 April 2013

Stayed at Tropicana in Feburary of 2013 for a week. As always, our room was very nice and clean. The grounds were beautiful and the staff was especially friendly and helpful. The airlines lost our luggage for 2 days, but we managed. I spent some time in the casino, more than usual, met some great people and had a ball.... More

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See 5 more reviews by cvite for Oranjestad
TropicanaGM, General Manager at Tropicana Aruba Resort & Casino, responded to this review
22 April 2013

Hi, Thanks for taking the time to comment on your stay. I’m sorry the airline lost your luggage. If you need any assistance locally with compensation for replacement items, let me know and I’ll be happy to help out. I live on property – I could have let you borrow some of my clothes :) Too bad you missed the... More

Chaska, Minnesota
Top Contributor
65 reviews 65 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 7 April 2013

This was our second visit to this hotel. We rented a two bedroom unit that has been updated. They are making improvements to the rooms and property. One day I saw an entire row of new mattresses outside the rooms they were updating. There was not construction noise. I like the pools at the property. We did not go to... More

Was this review helpful? Yes 2
 
 
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Additional Information about Tropicana Aruba Resort & Casino

Also Known As:
Tropicana Aruba Resort And Casino
Tropicana Aruba Hotel
Tropicana Aruba Hotel Oranjestad
The Aruban Hotel
Aruban Hotel Oranjestad
Aruba La Cabana
La Cabana Resort Aruba
Aruban Resort Casino
Tropicana Aruba Resort & Casino Oranjestad
Address: J.E. Irausquin Blvd. #248 | Aruba, Oranjestad, Aruba
Phone Number:
Region: Caribbean > Aruba > Oranjestad
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotels in Oranjestad
#5 Top resorts Hotels in Oranjestad
Price range (per night): RM363 - 795
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Bon Bini!Tropicana Entertainment acquired the former Aruban Resort & Casino. The resort will undergo major refurbishment, but we are currently in the design/planning phase. There has been some minor construction work, but the disturbances have been minimal and will not impact your stay.We have the largest hotel rooms on the island! Every suite has a full kitchen and plenty of room for four people to sleep comfortably in a one-bedroom unit. In 2013, the rooms were enhanced to include flat screen televisions, new mattresses, new bedding, new curtains, new artwork, and other refreshments. The project began in April and is estimated to be completed by mid-September. There are two restaurants at Tropicana: Pizza Bob’s and Buster’s Sports Bar & Grille. Additionally, there is a Dunkin Donuts, Baskin Robbins, Mini-market, Community Grills and the Crazy Parrot Swim-up Bar. Plus, there is a grocery store right across the street. There are many other restaurants within walking distance and our concierge in the lobby will be happy to make a reservation for you.The Trop Club & Casino is a boutique casino with 100 slot machines and 7 table. There are nightly promotions and entertainment four nights per week. Buster's Sports Bar shows all of the NFL games and UFC fights. The property is a very short walk to Eagle Beach. There are two large pools and a 150 ft. water slide. There is an on-site spa with massages available under the waterfall. We look forward to welcoming you! Sincerely, Brian StedefordGeneral Manager ... more   less 
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