Just checked in...paid for a deluxe ocean view...looking at a parking lot...and if you go out on the balcony and look right, past the contstruction and trees, yes you can see water. Front Desk told us that's what we paid for. They were quick to get us to hear a time share pitch and really slow to respond to our... More

The moment I set foot on Occidental Grand Aruba I was ready to ramble on Tripadvisor of what a dump it was. I was so mad because we got there, got a room we hadn't booked, with "partial" ocean view and partial view of a parking lot, there were no towels at the towel hut, we weren't able to make... More

it was my husband and i 2nd time to the occidental.(robert &arecelis Hrib) third time to aruba. first time in the occidental was ok i guess it was very slow to check in. the pillows in the bed were somewhat stinky. long story.... this time around we decide for the occidental and did the royal club it was still to... More

Everyone at the Occidental was fantastic. We were greeted with friendly smiles everyday. Thank you to Antonio and all staff in the hotel, pool side overall. The food, service , beach and people were the best. Thank you from Lazaros and Tina. We will be back.

We just got back from Aruba, can't say anything bad about the hotel. We ate at the Royal Club and three other restaurants including the buffet, we seen bad reviews about the food and have to say the food was good. Everyone was nice, rooms were clean. We were worried about the wind but it's a non factor.

We stayed at this property on their Royal Club program. Not inexpensive ($400/nite) but worthwhile. The rooms were immaculate, with marble floors, balcony overlooking the ocean, and a bottle of chilled champagne upon arrival. The nightly entertainment exceeded expectations, as did the food at the three different restaurants we tried on the property, especially the Italian. As Royal Club visitor,... More

Food service staff went above and beyond to serve our every need and want, 2 staff stood out, Renato and Techna Occidental should be thankful to have these two working the breakfast and lunch buffet, some management did not meet our expectation, front desk was not very helpful our room was at the back(overlooking a parkinglot with a lot os... More

We returned for our 5th visit to the island, second visit to the Occidental Grand, 5/11 - 5/18 and again had a wonderful time. This time we opted for the Royal Club upgrade and were glad that we did, from the moment we arrived thru the day of our departure we were treated exceptionally well by Veronica and the other... More

This is an all-inclusive resort, which was wonderful.. We ate breakfast and lunch at the Palm and had two wonderful people wait on us each day. We always asked to sit in their section. Our hats off to Techna and Rene our waitstaff. They made our stay their very amazing. Occidental Grand should be very grateful that they have these... More