We spent 5nights with two other families. Absolutely loved the hotel. Staff were very courteous and helpful- not over bearing or pushy. The restaurants had great food and service was fast. The only recommendation i would have to improve this place would be to clean the pool more frequently. Look fwd to going there again.

Sam and Perry were the most friendly attendants at the Westin. They hailed us a cab when we were going out for dinner. They recommended some great places to eat and were very kind. Perry recommended the restaurant, Driftwood. It was fabulous and we were very happy with his suggestion. They are both very hard workers and seem to enjoy... More

If you are a Starwood member you know that this property has been downgraded recently. With that said, some of the issues that some have mentioned are to be expected with a lower category hotel. I think sometimes people focus too much on minor details, like a stain in the carpet here or there, and forget to just relax and... More

I live by Oyster.com and Tripadvisor so when I read some of the reviews about the Westin, I said let me see for myself. Well overall it's a great hotel, excellent beach and accomodating staff. Davina (I think that's her name was EXTREMELY helpful and patient with the large group I was with. Upon arrival 2 couples had issues getting... More

My daughter and I were in Aruba for a combination business trip/vacation ~ first time visitors to Aruba. Check-in at the Westin was so easy and was immediately upgraded to a ocean view room on 15th floor as a Starwood member. View from the balcony was amazing! Excellent customer service from everyone we encountered at the Westin so no complaints.... More

From bad service, dirty rooms, dirty bathrooms, dirty pool with missing parts and tiles, arrogant staff; this hotel has problems. Stayed in a suite with an Ocean view, the first call I had to make was to fix the broken doors on the balcony. The carpet had stains all over it along with"bubbles" and was trying at the seems and... More

My husband and I spent four glorious days and nights at the Westin during our first trip to the beautiful island of Aruba! We LOVED it! The rooms were a nice size for two people. We had a comfy king sized bed/ room. Our balcony view was sort of catty corner to the Riu Palace next door and we also... More

We had visited many of the resorts. The Westin by far had the best beach area. The resort is large and very clean. Our room was on one of the top floors and faced the ocean. It had a balcony . Great to dry off shoes and swimsuits. The bed was very comfortable and the room clean. The wifi is... More

My wife and I have always loved this property. We've visited the Westin Aruba at least 10-12 times over the past 10 years. The property is wonderful and the staff is great again (there was a time from 2005-2008 where it was hit or miss). However the computerized billing system is horrible. I've just returned from a 5 night stay... More