My friend& I arrived at the hotel for a 4 night stay & after queuing for ages we were told there was a problem & they were relocating us to another hotel for 2 nights. We were dispatched by taxi to the Habana Libre a more modern hotel. A taxi was meant to pick up after 2 days but never... More

We spent four nights at Hotel Nacional as part of a tour. We were assigned to one of the grand rooms on the 2nd floor -- it had been the room of Tyrone Power in the 40s. It was a great trip back in time. The room was clean, the service was pleasant, breakfasts (and the one dinner we had... More

We organized a private tour with friends to Cuba in April 2013. We love heritage hotels and are willing to put up with a certain "funk factor" that always seems to be part of the package. We stayed two nights upon arrival in Cuba and two nights prior to departure, On our first check in were were shown to a... More

I enjoyed my stay. Many people have talked about how old the hotel is and somewhat shabby but I found it really beautiful and just as charming as any other hotel I've ever stayed. It was stately with a lot of character. The doormen were polite as were the front desk staff whenever I needed something. The elevators, from the... More

After two weeks traveling all around Cuba, we thought it would be a nice touch to finish on a high note in Havana's most prestigious hotel. What a sham! Arriving there, the check-in clerk was the most unhelpful person we've met in Cuba. She told us we needed to show a voucher to prove our booking - even though it... More

We stayed here as part of an organised tour of havana we enjoyed our 1 night here the big rooms & the food was really good another night would have been good to take in the whole hotel and the hall of fame was great to see

The Nacional is a very good option for staying in Havana,Cuba; it's just in front of the ocean,very nice gardens and good bar there; rooms are spacious, not so soundproofed but,you know,you are in Cuba... breakfast has a huge variety of food but there's no butter; people at the front desk are nice and helpful; you can have for free... More

We were here for 5 nights as part of a tour group. It's very much like stepping back into the 1930s -- which was when the place was built. Remember that this is NOT America. The service is spotty, the staff sometimes indifferent, the prices high and the food choices definitely odd. But the view and the rum drinks are... More

This is one of the finest hotels in Havana. It embodies the ole days when the Godfathers and mob bosses ran Havana. Rooms are clean, service is OK, but the view from the back patio of the hotel is spectacular