We booked a tour to Havana from Varadero and a 3rd party company booked this hotel for us.. We were a bit nervous not knowing what we would be getting, however upon arrival we were pleasantly surprised, The lobby/bar area is well kept and clean. The staff was friendly. The rooms were very nice and clean. The food in the... More

We (3 adults and baby 17mths) stayed 4 nights at the end of a 2 week travelling holiday in std rooms 4th floor. Chose it because seemed a place to relax and use swimming pool for baby. Hotel is in Miramar district about 25 min by car from centre and 25 min taxi (25CUC) airport. Free air con courtesy bus... More

The hotel was decent...considering it's CUBA...this hotel was decent. I wasn't expecting a 4 or 5 star hotel...which I'm happy because it didn't happen. I'll start with the NEGATIVES.... Staff & Customer Service - Very bad...from begining to end....I don't understand why staff can't be nicer or more attentive...it seems like they all attended an "anti-customer service training". You can... More

The hotel looks good from the outside and would have been very nice. Unfortunately the food was poor and it is a bit tired. Felt like a hotel in a war torn country struggling to keep going. On the plus side the room was comfortable and we had a good nights sleep. More

We stayed here for 2 nights during our Cuban holiday. We spent most of the time on resort in Cayo Coco, but when we travelled to Havana (as part of an organised tour) we stayed here. The room was nice, to be honest the quality of the room was nicer than our main hotel (Sol Cayo Coco) in terms of... More

Located in one of the better parts of Habana, only stayed out of desperation, big hotel with the price ($130. per night) not worth it, breakfast is included, tour groups with all the not so polite Russians and other assorted sundries, destroyed our last night in beautiful Cuba. Check in took 4 hours, but hey, Habana is totally booked during... More

We stayed at the hotel over night during a trip to Havana and we absolutely appalled. The rooms were dirty, there were smashed windows all over the hotel and the maid walked into our room at 8am when we were still in bed asleep to ask when we were leaving! Food was vile, labelled as one thing and was actually... More

Waited for three hours to get the room. Poor service. The room smelled sewage. Had expected more from this hotel. Poolarea is good, but have good time if your are ordering food. Waited for 40 minoutes (twice) for fast food. The shuttlebus takes on hour, the servicedesk did not have the scedule so we waited outside for 30 minutes. More

Stayed for 5 nights. Good breakfast buffè, great pool area, and a free shuttlebus service to old havana. If you want a perfect blend of sunbathing by the pool and old havana this is a great and inexpensive hotel. Hot water in shower (not a given thing in havana), good "inhouse" restaurants - allthough expensive compared to other restaurants in... More