I just agree with most of the other comments; this is NOT a 5 star hotel, but the ocean is amazing and the hotel reception lay out is beautiful and there is rum all day and all night. Don,t have a ground floor room (creepy crawlies) and take your 'veet'. Most of the staff are brilliant. Most of the food... More

We arrived at the Paradisus Resort and Spa after having spent 7 days at the wonderful Hotel Parque Central in Havana. We had read some previous reviews that recommended the Royal Service upgrade, but unfortunately this option was not possible when we asked for it at the reception, so this review is based on the regular part of the resort.... More

This April my family and i traveled to Cuba and stayed at Paradisus Varadero Resort & Spa for the second time. We had a blast! the service was great and the workers were very friendly and nice to talk to. It was a beautiful location with a wonderful ocean view and great scenery. the pool was very clean and big!... More

Good day; I will preface this review with the understanding that everyone has different expectations and experiences and this is our 8th trip in 4 different countries experiencing “all inclusive”. This is our first time to Cuba which was decided based on a last minute economic opportunity. I have a hard time understanding and ultimately respecting the rating that the... More

The most important thing you have to know about this place is that there are two completely different experiences depending on whether you stay at the Royal Service section or at the regular section. Not only the rooms are different; the whole hotel is different. Quality of service, dedication and professionalism of the staff, food, attention to details, cleanliness and... More

We stayed here for the last 6 nights of our holiday in Cuba, having travelled for just over 2 weeks around Cuba and staying in Casa Particulars. On arrival we were overwhelmed with just how gorgeous the resort is. As you enter the reception there are shallow pools which has fish (and storks stalking the fish!) You can see right... More

We had fancied going to Cuba for a number of years and we finally booked a two centre holiday with Virgin Holidays (first mistake) we spent three days in Havana (second mistake) followed by eleven days at the Paradisus Resort and Spa in Varadero. Our first problem was on arrival at the airport we waited over two hours just to... More

This was the second part of our holiday in Cuba having spent a great time in Havana. Cuba hotels are not known for their great service and based on Trip Advisor reviews we chose Royal Service and we were glad we did. We had excellent welcome with hot wet towels, welcome drink and overview of the hotel. However we arrived... More

The hotel has a stunning location and beautiful grounds but the rooms and the welcome were not in my opinion that of a 5 star hotel.We arrived midday to a nice glass of champagne but told to sit down and wait for an english butler !!! 1 hour later no butler but the same girl on reception giving us a... More