My traveling companion and I took this trip based on the nice online photos and brochures and also on the recommendation of a travel agent that is was a "great" deal. What a joke. We purchased a all inclusive trip 8 day trip from Sunquest Vacations to the Be Live Hamaca leaving on the 19th of February from Vancouver BC.... More

The reviews that say you get what you pay for are correct. It is the cheapest all inclusive in the Dominican and that is what you get. If you want nicer more luxurious accommodations I suggest one of the better chains in Punta Cana like Iberostar. The warnings about the hotel overbooking are quite accurate plus we also had no... More

I took my wife and two boys for a week in the middle of February. This was our third visit, last one back in winter of 2007, and 2006 prior to that. Since then the hotel has changed ownership and they have added a new building on the west end of the property. I am happy to report that we... More

This photos look nice, BUT that's all...... We need to boycott this hotel!!! Waited over an hour to check in (at 3:00pm my room was not ready) first day I had no water, second day no hot water, elevators are not functioning properly, no one there cares and they do nothing to help. Not even a "thank you" at check... More

Before we left, we checked the reviews on here to find that the majority were quite negative. We hoped that arriving with realistic expectations would help, it is a developing country afterall. 4 stars in the Dominican is not equal to 4 stars back home. We figured "it's ok, we're paying for the sand and the sun, who cares about... More

I have stayed at the Hamaca many times over the last fifteen years. It has always been a great place to stay. NOW, the staff seem miserable, the rooms are in poor shape, the service is crazy slow, the beach chairs are broken and thats if you can get one before 6am. The village of Boca Chica used to be... More

Had to wait for over an hour once we got to the hotel. The ceiling was falling apart one person running the front desk as we arrived. Rooms were dirty beds awful, some were shown to there rooms and then there were people in them already. We were without lights for three days before they did anything about it. This... More

This hotel was completely unaccommodating, asked for a crib and never got it, had to use a day bed mattress on the floor, asked for extra sheets for the day bed and only got them on our last night, sometimes there was no water or hot water, sometimes our key didn't work, sometimes we didn't have power. I brought my... More

I just came back from staying here and it has been so disappointing, the whole management and security sucks... The fact that you must wait for a million people to come along to answer question... They broke into my room.... Then made it seem like it never happened. Also they say they all these restaurants and you need a reservation... More