Staff was accomodating and easy to reach, free breakfast completely exceeded my expectations with eggs, bacon, nice coffee and exotic juices. Wifi all over the hotel and a computer for guests was also a big plus. Finally location was unbeatable..definitely coming back here :))!!!
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I have been in this hotel many times but it is te first time I have the time to rate it.
Great location in the Old City. Housekeeping is good. The breakfast buffet is included in the room price and it is great. Shopping, restaurants,pubs,cigar stores,second oldest catholic church in the new world, and tourist attractions are less than 300mts...
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Great location. Staff needs to learn to speak some English. Housekeeping is great. Rooms are great. Price, book on line don't do a walk in. a walk in will cost you about $30 more pernight. Guests mare charged $17.00 to visit your room. They don't tell you this up front. Front desk personnel not very helpful. Free breakfast is ok....
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I have been to Santo Domingo several times and only this time that I truly appreciate the hotel. It is in El Conde and everything is in very close proximity for shopping, tourist sites, clubs. The manager of the hotel is French and very approachable. My room was immaculate everyday and the breakfast buffet was excellent. Very happy indeed.
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I stayed one night at the Mercure Comercial and everything was fine. The staff was friendly and helpful, the room simple, but very clean and the location was excellent. The wifi, breakfast and lobby computer were very much appreciated and included in the price that I paid for the room. I had a room on the fifth floor, facing the...
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I would rate my experience 3.5/5. Mixed feelings.
Pros:
Many good things to say about the hotel itself. The price($75/night) was good. The location was great for tourism, walking distance to a lot of things. The hotel lobby had a computer with internet access to use for free which was very nice to have so I could stay in touch...
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Dear M. James B,
I just read your comment about your stay in our hotel and I see two different matters in it.
First some mistakes like the key issue, the room not done. On those matters, I want to apologize as indeed, this is not correct and some processes will be put in place to avoid the inconveniences in...
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I recently stayed at this hotel. While the price of $75 a night was a decent value;
the hotel quality is very poor. There is a lot of noise in the area. If you have a room
facing the street is very hard to sleep. The hotel offer a free breakfast daily but the
food quality is horrible. I stayed...
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Dear Guest,
Thank you for taking the time to share your feedback on TripAdvisor following your recent stay at The Mercure Comercial.
As a company we greatly value the feedback which we receive from our guests as we constantly strive to maintain a consistently high standard of service.
I was very concerned about your perception of the quality of the...
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This is one of the best Hotel to stay in Santo Domingo.
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