I feel definitely about the rooms should modernize it a little more, in terms of restaurants is that most have to work, customer service should be more attentive to the customer, and cooks should improve a bit, but encuanto to show excellent staff, very cheerful and sociable ...... hotel structure in terms of the pool I loved it .... My... More

since 2001 i have been to blue bay 22 times i was very dispointed this trip my room was just ok my friends had their fridge stocked every second day mine was never stocked in 14 days our phones never worked we had a flood and had to clean it ourself as we couldnt phone for help.our last weekend there... More

This hotel was very good for the price we payed. We have stayed at 5 start hotels in the Dominican and this measured up well. The food was very good and the staff were lovely and helpful. The entertainment was to be expected for the Dominican. The only let down was the room, it was musky, damp and very old.... More

My expectations of Puerto Plata village was pretty high, and it got shot down quick! Reasons of why i would NEVER stay at Puerto Plata Village again: 1. Front desk service, not welcoming. No explanation of where and how the resort works. When we checked in, they handed us an envelope with a remote control, activity cards, our room key,... More

not worth the trouble, rooms are very dated. The only good thing about the place was the pool, food was always recycled, staff was nice, entertainement mediocre, the beach was far from the hotel, had to be driven there,

The villa were nice and clean. It was home like feel the grounds kept nicely. The food and drinks was very good and the service was nice as well. The pools were nice and the activities were cool also. The staff are very friendly and i would stay here again.

My best friend and I visited Puerto Plata Village from March 18-March 24. The weather was incredible and we had a good stay at Puerto Plata Village. If you're looking for a luxurious stay, best to avoid this hotel. The accommodation is subpar - dated furnishings, lumpy pillows, and no-frills bathroom. That said, the balconies provide a great space to... More

I stayed at this resort in Feb 2010 for 16 days with some friends. We were four boys and we had a lot of fun. The rooms were clean and had american cabel-tv. The bed were soft and good. The staff at the place were very friendly and helpfull. No wi-fi on the rooms, I missed that. That might have... More

Not even on the same level as other resorts. This was our 4th trip to Dominican Republic and were expecting a nice place based on the reviews. This place is disgusting. The room was like an old musty motel room and was decayed. I am sure the reviews of how wonderful the staff are are true, but the resort itself... More