Very friendly workers, always anxious to help...even the front desk. Other comments are right, many don't speak English. TV does have English (5-7 channels), German (3-4 channels) and the rest (20 or so) in Spanish. Electrical outlets in rooms WILL work with North American 2 prong standard outlets, as well as the Carribbean/Western Europe style. Drinks are generally made with... More

I stayed at this hotel from April 15 - 18, 2012 and from what I was told after the fact, this particular time of the year is their rainy season. It rained the day I arrived and the day I left so I only had one day of complete sunshine. The staff and bartenders were very pleasant and the food... More

I stayed for a week at the Riu Bachata in March. The rooms were nice and the staff was able to change our room when we requested a higher floor. The food was okay, though the a la cartes were generally not better than the buffet. Very clean grounds and the entertainment was good. More

We stayed at the hotel 1 week in mid April. Family of 4 with 2 boys age 10,11. With regards to this should be a 5 star hotel and the number of rooms the pool was small and not very deep. There were not a lot of place for the kid to play in the pool and no slides. The... More

Had a great time at the Riu Bachata,we were there .11/04 to 18/04 2012.the resort was beauitful,the food was great ,the staff were very friendly and helpful.the beach is small and quite rocky,but the pools are great. the weather wasn't all the good but we still had a good vacation More

We stayed at the Riu Bachata the week of March 28, 2012. Processing through the airport was fast – much faster than in a Cuban, Mexican or American airport. Note: You pay a $US10 arrival tax here and make sure you put aside $US20 departure tax for the way home. Most tourists use American Dollars, although the Canadian dollar and... More

We stay at the Riu Bachta from April 2-10, 2012. This resort was very huge, clean and staff was very hard working and friendly. I did not like the beach, there were alot of rocks in the water, we had to be careful where we swim. Our friends loved the pool, there were 3 pools. I Loved the buffet had... More

Flew to Santiago, Dominican Republic and took a Taxi to Puerto Plata. Cost $100 USD, is about 1 hour from Santiago Airport. We got to the Resort about 4am the day we were scheduled, but when I checked, it said in my paperwork we couldn't check in until 3pm. We talked to the Receptionist and he said, no problem, and... More

Mixed feelings about the Hotel but generally ok we flew with First Choice and everything was fine we met the coach and the rep on board who said he was the rep for one of the other Rui hotelsthen he got off at his hotel leaving us and the rest of the passengers going to the bachata, there was no... More