We know all 3 neighbouring resorts and believe that Iberostar has more class, nicer grounds, better drinks and the same quality of food as the other 2 chains.
This is our second stay at the Iberostar chain, 5th time in D.R. and overall very nice vacation.
BEACH- our villa was next to the beach, amazing sand, no waves ( except...
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Dear guest,
In the name of the Hotel Manager, Ms. Kawana Polanco, I would like to thank you for your loyalty towards Iberostar Hotels and Resorts as the destination for your vacations and also for taking the time to post a review about your stay at the Iberostar Dominicana.
We are very pleased to read you had a relaxing holiday...
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My husband and I are very, very well traveled people and have been all over the world. This is among a couple of the worst hotels I have ever been to. The only positive of the entire experience was the staff! The Dominican people that work at the hotel are a very kind, fun, and beautiful people. They are the...
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Dear guest Ivmary,
Thank you for taking the time to review your stay at the Iberostar Dominicana and for choosing our hotel for your holidays.
In the name of the Ms. Kawana Polanco and her team, we are very sorry to acknowledge that your staying among us was not satisfying and that you had encountered several incidences which prevent you...
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This was our 2nd visit to this Iberostar, the beach was fabulous, the activities were awesome and the food was good. The drinks were a little weak but if you stick with wine or beer or "on the rocks" drinks you have no problem. In the main dining room Ramonita and Hamlux were our favorite waiters and they attended to...
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Dear jbtraveler53,
First at all I would like to thank you for your loyalty towards Iberostar Hotels and Resorts for your holidays and for taking the time to post your comments about your second stay at the Iberostar Dominicana.
In the name of the Hotel Manager, Ms. Kawana Polanco and hers team; I would like to express our satisfaction to...
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We just returned from a 7 day stay. We had the most wonderful time, and are so depressed to have had to come home.
The resort and grounds are beautiful. Very well maintained. Our room was immaculate as well. The bell boys are super speedy, they delivered and retrieved our luggage in less than 10 minutes. I noticed some complaints...
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Dear Guest Kduff813,
I would like to thank you for having chosen Iberostar Dominicana Hotel as your destination for your holidays, and for taking time to post a review about your experience among us.
In the name of Ms. Kawana Polanco, Hotel Manager, and her team, we would like to express you how pleased we are to acknowledge that you...
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This resort and the Dominican Republic are fabulous! This was our third girls trip holiday at an Iberostar Hotel and I can't say enough about the staff, food and amenities. Check in was quick and easy, the bell boy brought our luggage to our room immediately, and our room was great. We stayed in room 4150 which was on the...
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Dear guest tjk2010,
First at all I would like to thank you for your loyalty towards Iberostar Hotels and Resort, for taking the time to post your comments about your stay among us and for choosing Iberostar Dominicana for your holidays.
In the name of Ms. Kawana Polanco, the Hotel Manager, and her team; I would like to express how...
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We had a wonderful time. The hotel was fantasic. The staff was amazing and so entertaining. Food was great except for the Chinese Restaurant.[ La Pagoda]. First time staying at an Iberstar Resort and would recommend it to anyone who is looking for a enjoyable vacation.
I would like to thank everyone on the resort that made it a memorable...
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Dear guest Coral-Melvin M,
I would like to thank you for choosing Iberostar Dominicana Hotel for your holiday vacations, and for taking the time to post a review about your experience with us.
In the name of Ms. Kawana Polanco, Hotel Manager, and her team, we would like to express how please we are to read that you had a...
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We had a wonderful time on our vacation at this hotel. The guest service was excellent. The hotel was very clean and well kept up. The shows were fun and the food was great.
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Dear Mr. Wesley,
In the name of Kawana Polanco, Hotel Manager, we thank you for posting a review about your holidays at Iberostar Dominicana and for choosing our hotel for your holidays.
We are very pleased to read that you had a wonderful stay because of the excellent service that our team provides. In Iberostar we want our guest to...
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This was my first visit to DomRep. Usually go to Mexico for our beach trips however we thought we would try Punta Cana this time. Beach was not any different then Mexico's beaches. For the extra money and longer flight to come here, not worth it. I was hoping for something spectacular, however, I was disappointed. Hotel was just average,...
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Dear guest snoopyfan,
Thank you for writing a review on Tripadvisor about your experience at the Iberostar Punta Cana Hotel. In the name of Ms. Kawana Polanco, Hotel Manager, we thank you for choosing our hotel as your destination for your first visit to the Dominican Republic.
We regret to hear that we could not fulfill all your expectation regarding...
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I really can't say enough about this resort - this is my third time at an Iberostar and I was not disappointed. The food was fantastic and the staff were fabulous - i just wanted to take the time to compliment them now so please excuse my spelling if their names. Our maid Ludes (we were in the Junor suites...
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Dear Ms. MichelleG,
First at all I would like to thank you for your loyalty when choosing Iberostar Dominicana Hotel as the destination for your vacations and for taking the time to write your comments about your experience.
In the name of the Hotel Manager, Ms. Kawana Polanco and her team; I would like to express how glad we are...
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Nicest beach nice hotel but the nightly entertainment was brutal to sit threw in comparison to other resorts. I went with 29 other ppl and every day every meal our service was terrible the waiters would never bring you drinks or take your order and never came back then I you tryed to get your own drinks they would be...
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Dear guest jmc1988,
Thank you for choosing our Iberostar Dominicana for your holidays and for posting your review in Tripadvisor about your experience.
In the name of Ms. Kawana Polanco, Hotel Manager, we appreciate your positive global valuation about your stay in our premises despite the lack of excellent service that you might have experienced at our buffet restaurant. In...
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