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All 98 Punta Cana hotels »

Riu Palace Macao

5.0 of 5
Playa de Arena Gorda, Punta Cana, Dominican Republic
Hotel amenities
Riu Palace Macao
Ranked #43 of 98 hotels in Punta Cana
4.0 of 5 stars 1018 Reviews
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1,018 reviews from our community

What travellers say about this hotel
  • Very good(34)
  • Room service(23)
  • Air conditioning(18)
  • Pool area(17)
  • Palm trees(14)
  • Great time(12)
  • Beach bars(12)
  • Japanese restaurant(8)
  • Entertainment staff(5)
Traveller rating
    450
    306
    125
    80
    57
Only show reviews for Family (185) | Couples (386) | Business (13)
Date Rating
Manchester,England
Senior Contributor
28 reviews 28 reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 May 2012

We stayed at the hosted for a long weekend over the bank holiday in April, I understand the hotel is going to be closed down for renovation, hopefully this is true. I last stayed at this hotel about five years ago and the degradation is painfully showing now but the main problem is the smell of damp in every room.... More

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La Crescent MN
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 April 2012
2
people found this review helpful

I have stayed at many Riu resorts including the sister properties of the Macao and just overlooked this hotel in the past. My husband and I had 4 days to do a quick getaway and this was available. I was so pleasantly surprised by the staff, service, and overall feel of the resort. It is older but built with marble... More

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Boston, MA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

Second time at Macao and we had a great vacation. The hotel is older, but we love the property with lush gardens, tons of palms, and a great staff (they are always cleaning and working incredibly hard). The beach is absolutely beautiful, with white powder sand and turquoise waters. Miles long you can walk, even shops on the beach (bargain!)!... More

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Rochester, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 April 2012

Out of the five hotels in the RIU Punta Cana complex, the Macao is the oldest. At first I had hotel envy, because the Palace and the Bavarro are so much more spectacular. They are both bigger with more restaurant choices, cooler pools and since they are newer, I assume have more luxurious rooms. After a few days, though, I... More

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Hermon, Maine
2 reviews
4 of 5 stars Reviewed 7 April 2012

Stayed here March 31 to April 6. Went as two couples. Had a great time. One of the top beaches in the world. The hotel property is 30 years old and it does show it age in a few places. Our rooms were fine, everything worked. The food at the buffet was average, the food at the a la carte... More

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Halifax, Nova Scotia, Canada
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 7 April 2012
2
people found this review helpful

Just returned from a 7 night vacation stay at the Macao. Upon checkin they put us in a room with partial electricity in the room and switches, no shower curtain at all and a toilet that kept us awake due to the dripping...that was the first night. After complaining to our rep. and then the frontdesk, they finally asked for... More

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Missouri
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 April 2012
2
people found this review helpful

We stayed here March 24-31. I was a bit worried with the upcoming renovations but I needn't be. The place was wonderful! There were 9 of us and we were very pleased with our choice.The rooms were nice, view beautiful, extremely convenient and fabulous staff! But, that's not what you want, you want details... Juan, the bartender at the beach... More

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

lots of fun more for family's and staff are always willing to help, great entertainment crew, the rooms were great, beautiful beach, staff are also extreamly friendly and hilarious best time of my life. went with 2 other family's More

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Mississauga, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 April 2012
2
people found this review helpful

Just returned back from the Riu Palace Macao on Monday night. Let me start off by saying this was one of my best vacations ever. Traveled with my mom and aunts. The hotel its self will be closing later this month for renovations. The food is average always something to eat. The staff was so helpful always trying to keep... More

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NEW YORK
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 30 March 2012
5
people found this review helpful

This is my second time in the RIU Macao, Please read my review of August 2, 2011. The hotel itself is in worst shape than before but the service was even better this time around. The Beach is amazing and I forgot just how amazing it is. Again I traveled with the family, 1 year old twins, Mom, Brother's family... More

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Additional Information about Riu Palace Macao

  • Riu Palace Macao Hotel
  • Riu Palace Macao Punta Cana
  • Riu Macao
  • Riu Palace Punta Cana
  • Rui Palace Punta Cana
Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Price range (per night):* RM540 - 964

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Riu Palace Macao
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