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Luxury Bahia Principe Esmeralda Don Pablo Collection

4.0 of 5
Arena Gorda-Macao | Gran Bahia Principe Punta Cana, Punta Cana, Dominican Republic
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Luxury Bahia Principe Esmeralda Don Pablo Collection
Ranked #5 of 99 hotels in Punta Cana
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1,702 reviews from our community

Traveller rating
    1,164
    330
    143
    42
    23
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Families
618
 
Couples
768
 
Solo
19
 
Business
15
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 24 May 2013 NEW via mobile

This was our best holiday ever and there have been some rely good ones but the hotel was immaculate from the grounds to the rooms. Fantastic choice of food and drinks and staff were brilliant nothing was to much trouble cannot wait to go back

Was this review helpful? Yes 1
Halifax, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

I recently traveled to the Esmeralda in late April with my boyfriend and another couple (we are in our early 20's). The Esmeralda is a 25 minute (give or take!) bus ride away from the Punta Cana airport, making it conveniently located amongst the many Punta Cana resorts. The Esmeralda is one resort within a larger complex of Bahia Principe... More

Was this review helpful? Yes 8
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
23 May 2013

Dear Pierce, First of all, we would like to thank you for bringing to our attention your feedback about your stay in our Hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance. Each point you mentioned have been forward to the corresponding departments to analyze them. It’s our... More

Halifax, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Second visit to this Esmeralda part of the resort for us, Food was great before but now is even better. Room service menu is limited but good. The club sandwich is awesome. The beach bar is gone and only the aquatic center remains. The best part is that they have added a lunch type buffet and bar just back from... More

Was this review helpful? Yes 3
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
23 May 2013

Dear Client, We greatly appreciate you have chosen once again one of our Resort as you holiday destination. We are glad you find worth to mention our delicious food and our new buffet just back from the beach. Thank you for sharing your beautiful photo. You are welcome to contact us for your next year visit to our Luxury Bahia... More

Orlando, Florida
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Just came back from BPE and we had one of our best vacations ever in the DR. Clean Beautiful All Inclusive hotel wit Great Staff. Will be back in a heart beat. It is a Fact that this hotel is within the best 5 resorts all inclusive in the Punta Cana Bavaro area.

Was this review helpful? Yes 9
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
20 May 2013

Dear Jorge, Your post reflects our commitment to achieve our goal in providing the best experiences to our distinguished clients. For all of us it is delightful to read that in our Luxury Bahia Principe Esmeralda you have had one of your best vacations in the Dominican Republic. Please feel free to contact us directly for your next visit to... More

Greenville, South Carolina
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

We were here for a week over Thanksgiving in 2012... Sorry this review has been a long time coming. Several of the new buildings had just opened and several were still being worked on. The new pool (farthest from the beach) had just opened days before Thanksgiving week. The new restaurant by the new pool was not yet open. Also... More

Was this review helpful? Yes 3
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
21 May 2013

Dear Guest, We are seriously committed to the achievement of our guests' satisfaction. Your opinion is one of our top priorities and all feedback from our guests is valued. We are sorry for not being able to fulfill your expectations. For Yilberto, Yolanda, and Francisco, will appreciate your positives comments. Rest assured that your compliments will be forward to them.... More

NJ
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This was our third trip to Punta Cana but the first stay at the Esmeralda. This is a beautiful resort right on the beach that is clean and well kept. We will return. Here is a quick review: Check in: arrived at the main Bavaro Lobby and was quickly taken to the Esmeralda Lobby for check in. Quick and easy.... More

Was this review helpful? Yes 2
See 2 more reviews by Steve_of_NJ for Punta Cana
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
23 May 2013

Dear Steve, We thank you for taking the time of sharing your opinion with us. Please rest assured that your suggestions have been taken in the highest consideration. It is a pleasure for all of us to hear that you have had a fantastic time, and it is wonderful to know that you are planning coming back to our Luxury... More

Moncton, New Brunswick, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013

This was our first time traveling to Dominican Republic. Initially, we were staying at the Gran Bahia Principe Punta Cana, but when we got there, we were upgraded to Luxury Bahia Principe Esmeralda. Our visit was from April 27 to May 5, 2013. Every penny that was spent on this trip was worth it. We have absolutely no regrets! During... More

Was this review helpful? Yes 2
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
18 May 2013

Dear Liette, It is wonderful to learn that you don´t have no regrets of your recent stay in our Luxury Bahia Principe Esmeralda, and to know that you were delighted with our great food, delicious drinks, gorgeous facilities, clean rooms, refreshing pools, amazing beach, and friendly staff. Our team will be motivated by your magnificent compliments. Looking forward to cater... More

Miami, FL
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 15 May 2013

Stayed for a week and this resort exceeded our expectations at every turn. The grounds were tropical and incredibly well kept. The food was ample, diversified and really, really great at both the buffets and at the specialty restaurants. The buffets were served in beautiful and very comfortable settings. One night there were mounds of hot and cold lobster, king... More

Was this review helpful? Yes 3
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
16 May 2013

Dear Client, Our Luxury Bahia Principe Esmeralda family will be very happy to hear that you had an exceptional vacation, not only because of our superb customer service, but also because of our tropical grounds, excellent buffets, and pristine rooms. It is a pleasure to read that our resort exceeded your expectations. Receive cordial greetings from the Dominican Republic! Karen... More

Montreal, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013

We were there between April 278 and May 5. I traveled with my husband, my 3 1/2 year-old and 17 month-old daughters and my parents. My overall impression was excellent. Kids are very welcome, staff is in general very friendly all over the resort. I got a little scared when we first arrived at the lobby. As a party of... More

Was this review helpful? Yes 3
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
16 May 2013

Dear Guest, We really appreciate all feedback which gives us an opportunity to evaluate our performance. It is wonderful to know that your impression of our Luxury Bahia Principe Esmeralda was excellent and to read that you had a fantastic stay with us. It’s very satisfying to know that we were able to exceed your expectations. We hope to have... More

St. Catharines, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013

Just returned from a week at the Esmeralda. It was our first time in the Dominican we had a wonderful time. The food was good at the buffets so we decided to eat there all week and not worried about making reservations. The staff were wonderful and pleasant. The beach was absolutely perfect and the grounds keepers kept the property... More

Was this review helpful? Yes 2
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
17 May 2013

Dear Guest, We feel proud to read that you had a wonderful time in your first time in the Dominican Republic and in one of ours Bahia Principe Hotels. We will be delighted to cater you in the near future in our Luxury Bahia Principe Esmeralda to enjoy our good food, wonderful staff, perfect beach, and immaculate grounds, and experience... More

 
 
 
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Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Also Known As:
Gran Bahia Principe Esmeralda Hotel
Gran Bahia Principe Esmeralda Hotel Punta Cana
Address: Arena Gorda-Macao | Gran Bahia Principe Punta Cana, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool
Hotel Style:
#3 Top resorts Hotels in Punta Cana
#4 Luxury Hotels in Punta Cana
#7 Family Hotels in Punta Cana
#15 Romantic Hotels in Punta Cana
Price range (per night): RM632 - 1,324
Hotel Class:4 star (4*)
Reservation Options:
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