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Paradisus Palma Real

4.5 of 5
Playa de Bavaro, Punta Cana, Dominican Republic
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Paradisus Palma Real
Ranked #9 of 99 hotels in Punta Cana
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2,643 reviews from our community

Traveller rating
    1,632
    591
    192
    121
    107
See reviews for
Families
682
 
Couples
1155
 
Solo
34
 
Business
136
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Columbus, Ohio
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

My husband and I went there for our honeymoon. The service that we received thoughtout our stay was so amazing. At the front desk we were greeted with a warm beautiful smile by Josefina Abren. She was so accomodatiing whenever we needed information. Our Butler, Luis Martinez was took really good care of us. Each day he made sure that... More

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1 review
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

Beach service was great. Jeuri was. Great the beach was amazing beach service. Was awesome the people are the best, the best retaurant was palazzo and naos buffet was good as well, martin at the beach and francisco are good, the headbutler carlos is great and profetional, only this that room 3024 i dont fell was Royal Service cause it... More

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Pgh, PA
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

The Paradisus Palma Real resort is a fantastic facility. The resort's grounds are beautiful and well-maintained. The open air lobbies have plenty of comfortable seating, there are flowers and sculptures everywhere. We found the pool area to be one of the best we have visited in the Caribbean. The pool is very large with plenty of lounge chairs. The beach... More

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Murfreesboro, Tennessee
2 reviews
5 of 5 stars Reviewed 21 May 2013 NEW

We just came back yesterday from our trip with my husbands company. I know there have been varied reviews about the Royal Service butlers, but our butler (Elvis Hildago) was the BEST! He did so much for us and truly made the stay a trip beyond our expectations. Little things mean so much. We had chocolate covered strawberries and champagne... More

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Floral Park, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

My daughter and I went here for Mothers Day and it was just fantastic. Everyone was so friendly. The room was immaculate, the grounds were meticulous and everything was fabulous! Josephina at the front desk and Fred from Room Service were exceptional. This was one of the best vacations we had and we go somewhere different every year. We will... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

Wonderful place to stay. Plenty of fine bars and restaurants here. Mole restaurant superb and service was top notch especially that of Jose Mateo. Facilities at resort could not be faulted but do not buy anything at the report shopping centre. You'll get the same stuff at a fraction me the cost at village further down the beach.

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Rafael T, General Manager at Paradisus Palma Real, responded to this review
20 May 2013

Dear Guest, I would like to thank you for choosing our Paradisus Palma Real Golf & Spa Resort for your recent holidays as well as for letting us know about your experience. It is a pleasure for me to hear that Jose Mateo went the extra mile in his effort to bring you an unforgettable moment. I am are aware... More

1 review
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

My dinner & drinks at Mole were amazing!! Jorge Luis Tirado V was the best! Dinner brought by Wilson Otanez couldn't have been better!! Food was delicious and brought in a very timely manner. Every person on staff was friendly and willing to assist us!!

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Rafael T, General Manager at Paradisus Palma Real, responded to this review
20 May 2013

Dear Guest, Foremost I would like to thank you for sharing your impressions on this trip. I greatly appreciate your compliments towards Jorge Luis and Wilson. I am proud to learn that the two of them did a great job in their effort to offer to you a nice experience while dining at Mole. Thank you for the great review... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

We stayed at the Paradisus Palma Real Golf & Spa. It was our first time there and won't be our last. The staff was so attentive, kind, genuine and very helpful. Luis our poolside bartender, greeted us every morning, every afternoon and every evening by our first names. Edgar, our concierge, booked every dinner reservation starting from the night we... More

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New York
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

We came here as part of a business/pleasure trip; although we hadn't picked the resort, we had high hopes, which were sadly dashed upon arrival. First, the room wasn't ready (which happens); then the keys to the room didn't work; then it took them over 2 hours to figure out where they put our luggage (delivered to the wrong room!!!!).... More

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Rafael T, General Manager at Paradisus Palma Real, responded to this review
21 May 2013

Dear guest, Thank you for taking the time to express your perception regarding your recent stay at our Paradisus Palma Real Resort. In our effort to improve the level of our services, we put the utmost interest in our guest´s opinion. Is saddens me to learn that we were not been able to fulfilled your expectations; please allow me to... More

Homestead, Florida
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

WOW! We went there for the first time for our 15th year anniversary. The view as soon as you enter the Hotel is breathtaking! The room was amazing as well as the services they provided. Vento Restaurant was terrific, so much so that in four days we ate there twice. Chef Carlos Gil prepared exquisite dishes and even prepared a... More

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Rafael T, General Manager at Paradisus Palma Real, responded to this review
21 May 2013

Dear Rick R, I am proud to hear about the excellent service provided by our Chef Carlos Gil as well as by Carlos San Juan. Your remarks will be gladly forwarded to them on your behalf! Thank you for sharing your experience and we hope to have the pleasure to welcome you again along with your family at this your... More

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Additional Information about Paradisus Palma Real

Also Known As:
Paradisus Palma Real Hotel Punta Cana
Paradisus Palma Real Hotel
Paradisus Palma Real Punta Cana
Paradisus Punta Cana
Paradisus Palma Real Resort
Punta Cana Paradisus
Paradisus Hotel Punta Cana
Address: Playa de Bavaro, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Punta Cana
#8 Luxury Hotels in Punta Cana
#8 On the Beach Hotels in Punta Cana
#13 Family Hotels in Punta Cana
#16 Romantic Hotels in Punta Cana
Price range (per night): RM1,085 - 2,106
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm located 25 minutes from the Punta Cana International Airport. ... more   less 
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Paradisus Palma Real
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