We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 98 Punta Cana hotels »

Riu Palace Punta Cana

4.0 of 5
Playa de Arena Gorda, Punta Cana, Dominican Republic
Riu Palace Punta Cana
Ranked #39 of 98 hotels in Punta Cana
4.0 of 5 stars 1591 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,591 reviews from our community

What travellers say about this hotel
  • Very good(53)
  • Musty smell(44)
  • Room service(34)
  • Steak house(25)
  • Pool area(24)
  • Palm trees(19)
  • Sports bar(16)
  • Negative reviews(11)
  • Specialty restaurant(7)
  • Great time(5)
Traveller rating
    654
    455
    234
    146
    102
Only show reviews for Family (342) | Couples (781) | Business (23)
Date Rating
Robertville, Canada
2 reviews
5 of 5 stars Reviewed 25 May 2012 NEW

This was our first time in punta cana. I had been reading a lot of the reviews from the hotel after we booked and was a little scared that there was so many complaints of food and service. Well for all those people who have a complaint about this hotel I have one suggestion for you, stay home!!! This place... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 23 May 2012 NEW

My husband and i booked here as a last minute getaway. We were impressed with the design and layout of the hotel upon arrival. We also had no complaints about the room. To keep this short, the turn offs were: 1. The lack of food options and the reservation procedures for the restaurants. 2. The smoky casino smell (we are... More

Was this review helpful? Yes
U.K
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

Its a bit late and a bit of a reaction to some recent reports / reviews. We stayed here last January 2012, the hotel is a proper palace and the staff were fantastic and could not do enough for you. We met some old friends from stays at the other Riu on the complex and also some of the staff... More

Was this review helpful? Yes
shetland island scotland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

Arrived as part of a wedding party and yes the reception staff were not the best but it improved as the holiday went on. the room was not big I was expecting 2 beds as it was meant for me and 2 sons however there was only one Double bed, sorry but for the money spent I was not sharing... More

Was this review helpful? Yes
San Antonio, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

This was my second vacation at a Riu Palace Resort. I highly recommend this hotel chain. The resorts are beautiful, the rooms spacious, clean and with very effective air conditioning. The food in the specialty restaurants is delicious and I cannot speak highly enough of the staff, both in Cabo San Lucas in Dominican Republic. I never wanted for a... More

Was this review helpful? Yes
See 2 more reviews by MonicaH3 for Punta Cana
Atlantic City, New Jersey
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
3
people found this review helpful

We are a couple in our mid 40's who traveled to the Riu Palace Punta Cana on 5/12/2012 for a six night stay. This hotel is almost identical to the Riu Palace Riviera Maya which we visited six months ago. Rooms, layout, restaurants etc are the similar. We had a Superior Jr. Suite which was facing the inner courtyard with... More

Was this review helpful? Yes
See 3 more reviews by ksnavalon for Punta Cana
Union, NJ
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

We traveled with my wife's sister and her husband. This is the third time we have been to the Riu chain in Punta Cana. The first two times we were at the Riu Macau and were very pleased. However, as this property was closed for renovations, we decided to upgrade to the Riu Palace Punta Cana. We were there from... More

Was this review helpful? Yes
See 2 more reviews by smserv for Punta Cana
Leeds, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 19 May 2012
7
people found this review helpful

My boyfriend and I stayed at the riu place punta cana in april 2011 for 15 nights and all I will say is that it was the best holiday by far. We flew from manchester and had the use of the vip lounge for a few hours which was great, you could help yourself to drinks, snacks and alcohol beverages.... More

Was this review helpful? Yes
Topeka
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 May 2012
4
people found this review helpful

We were pleased with the Riu Palace in Punta Cana. It is all inclusive and we stayed 7 nights. We arrived and check in was quick. We were immediately introduced to Henry who would be our "rep" if we wanted to book any excursions. We also would contact him for our transfers back to the arpt. We had requested a... More

Was this review helpful? Yes
Sergeant Bluff, Iowa
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

Arrived and the front desk staff were beyond rude. Nobody could speak English. If they could it was very broken. Room key was on a stick with a skelton key kinda like the old 7-11 bathroom keys, along with the safe key. Doors to the rooms were difficult to open and slammed shut so everytime someone would come in and... More

Was this review helpful? Yes
See 2 more reviews by raebays for Punta Cana

Travellers who viewed Riu Palace Punta Cana also viewed

Hotel Riu Palace Bavaro
4 of 5 stars 260 Reviews
Punta Cana, Dominican Republic
Show Prices ABS:HotelCheckRates-d2399068?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Iberostar Grand Bavaro Hotel
4.5 of 5 stars 1,309 Reviews
Punta Cana, Dominican Republic
Show Prices ABS:HotelCheckRates-d1233228?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
ClubHotel Riu Bambu
3.5 of 5 stars 1,603 Reviews
Punta Cana, Dominican Republic
Show Prices ABS:HotelCheckRates-d150849?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 98 hotels in Punta Cana, ranked by popularity »

Been to Riu Palace Punta Cana? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Riu Palace Punta Cana

  • Punta Cana Riu Palace
  • Riu Palace Hotel Punta Cana
Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Price range (per night):* RM528 - 1,564

Owners: What's your side of the story?

If you own or manage Riu Palace Punta Cana, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Riu Palace Punta Cana
Show the lowest price for this hotel (from our partners)
Show Prices