My husband and i booked here as a last minute getaway. We were impressed with the design and layout of the hotel upon arrival. We also had no complaints about the room. To keep this short, the turn offs were: 1. The lack of food options and the reservation procedures for the restaurants. 2. The smoky casino smell (we are... More

Its a bit late and a bit of a reaction to some recent reports / reviews. We stayed here last January 2012, the hotel is a proper palace and the staff were fantastic and could not do enough for you. We met some old friends from stays at the other Riu on the complex and also some of the staff... More

Arrived as part of a wedding party and yes the reception staff were not the best but it improved as the holiday went on. the room was not big I was expecting 2 beds as it was meant for me and 2 sons however there was only one Double bed, sorry but for the money spent I was not sharing... More

This was my second vacation at a Riu Palace Resort. I highly recommend this hotel chain. The resorts are beautiful, the rooms spacious, clean and with very effective air conditioning. The food in the specialty restaurants is delicious and I cannot speak highly enough of the staff, both in Cabo San Lucas in Dominican Republic. I never wanted for a... More

We are a couple in our mid 40's who traveled to the Riu Palace Punta Cana on 5/12/2012 for a six night stay. This hotel is almost identical to the Riu Palace Riviera Maya which we visited six months ago. Rooms, layout, restaurants etc are the similar. We had a Superior Jr. Suite which was facing the inner courtyard with... More

We traveled with my wife's sister and her husband. This is the third time we have been to the Riu chain in Punta Cana. The first two times we were at the Riu Macau and were very pleased. However, as this property was closed for renovations, we decided to upgrade to the Riu Palace Punta Cana. We were there from... More

My boyfriend and I stayed at the riu place punta cana in april 2011 for 15 nights and all I will say is that it was the best holiday by far. We flew from manchester and had the use of the vip lounge for a few hours which was great, you could help yourself to drinks, snacks and alcohol beverages.... More

We were pleased with the Riu Palace in Punta Cana. It is all inclusive and we stayed 7 nights. We arrived and check in was quick. We were immediately introduced to Henry who would be our "rep" if we wanted to book any excursions. We also would contact him for our transfers back to the arpt. We had requested a... More

Arrived and the front desk staff were beyond rude. Nobody could speak English. If they could it was very broken. Room key was on a stick with a skelton key kinda like the old 7-11 bathroom keys, along with the safe key. Doors to the rooms were difficult to open and slammed shut so everytime someone would come in and... More