Tortuga Bay Hotel Puntacana Resort & Club (Punta Cana, Dominican Republic): See 325 Reviews and 312 Photos

Also Known As:: Tortuga Bay; Tortuga Bay Hotel

Address: Punta Cana | Altagracia, Higuey. Dominican Republic, Punta Cana, Dominican Republic

Phone Number:

Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Luxury Hotels in Punta Cana

#3 On the Beach Hotels in Punta Cana

#5 Family Hotels in Punta Cana

#9 Romantic Hotels in Punta Cana

Price range (per night): RM1,930 - 3,430

Hotel Class:5 star (5*)

Reservation Options:: TripAdvisor is proud to partner with TravelClick, Expedia, Stentorian NV, Travelocity, Jetsetter, Olotels, Hotels.com, Priceline, Tingo and HotelsClick so you can book your Tortuga Bay Hotel Puntacana Resort & Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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Write a Review

325 reviews from our community

See which rooms travellers prefer - 56 traveller tips

sandmanfromphilly

Philadelphia, Pennsylvania

1 review

1 helpful vote

“What is paradise?”

Reviewed 12 June 2013 NEW

I am a business traveler so I have fairly high expectations when I travel. I read Trip Advisor reviews but have never felt compelled to write a review until staying at Tortuga Bay(TB). Leading up to this vacation, I cant tell you how excited I was based on the reviews. Here a few of the highlights; airport service...its all real...while... More

Was this review helpful? Yes 1

Problem with this review?

Dear Mr. / Mrs. Sandaman, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel... More

chazzarama

San francisco

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

3 helpful votes

“Everything you want in a do nothing and do it all vacation.”

Reviewed 26 May 2013 via mobile

Tortuga Bays staff were phenomenal. The spa services were excellent. The beach service excellent and the staff at the restaurant closest to the villas we stayed in the best. Highlight: coming home after dinner in town to a candlelit bubble bath left as a thank you for our stay. Low note: service and food was a far lower quality at... More

Was this review helpful? Yes 2

Dear Mr. / Mrs. Chazzarama, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel... More

Gosiaandhanus

2 helpful votes

“Paradise”

Reviewed 22 May 2013 via mobile

I can truly say that this was our best vacation ever. From the minute we stepped off the plane it was amazing and we had a very hard time leaving. One week was not enough. Our villa manager surprised us on the night of my birthday with balloons and a birthday cake!! The service, drinks and meals were superb. We... More

Was this review helpful? Yes 3

Dear Mr. / Mrs.Gosiaan, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously... More

Esteban C

Atlanta, Georgia

“Worth An Annual Return”

Reviewed 18 May 2013

Tremendous experience and worth a return. 1. The arrival experience, VIP arrival, was amazing. From an individual greeting you from your exit off the plane through the handling of both luggage and immigration. 2. Villa Manager and resort staff were extremely attentive and responsive to any needs you voiced. The staff, upon request and with an associated charge, arranged for... More

Dear Mr. / Mrs. Esteban, On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your... More

Exoticlife

2 reviews

Reviews in 2 cities

6 helpful votes

“Not your money worth”

Reviewed 11 May 2013 via mobile

I stayed recently at tortuga bay. The airport transfer in first class, truly VIP , however the resort itself is not worth 1000k a night. The food quality is truly terrible. Seems all frozen and defrosted . They need a quality chef with quality ingredients , the rest of the property is compleltly deserted . Lots of staff but not... More

Was this review helpful? Yes 6

Dear Mr / Mrs.Exoticlife , Ref: Your comments 12/05/2013. We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive feedback from our guest. We would like to offer our sincerest apologies for the inconveniences that you have experienced. At the same time you can feel assured that your comments helped... More

Michael D

Top Contributor

50 reviews

7 hotel reviews

Reviews in 12 cities

13 helpful votes

“Amazing as always!”

Reviewed 10 May 2013

Phenomenal golf, accommodations second to none. Tremendous food. Excellent! Recommend for groups, couples, and families. 3rd trip to resort and it gets better and better! Bars, spas and golf all amazing

Was this review helpful? Yes

See 2 more reviews by Michael D for Punta Cana

Dear Mr. Michael, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives... More

Bob B

Indianapolis, Indiana

“Pampered privacy”

Reviewed 5 May 2013

Exceptional service by the staff. Carla at the reception center was particularly helpful. Everyone made our stay so wonderful. Very peaceful time to visit - late April/early May. We look forward to our next visit.

Dear Mr. / Mrs. Bob, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously... More

rlp0106

Denver, Colorado

5 reviews

4 hotel reviews

Reviews in 4 cities

“This Is THE Place!”

Reviewed 22 April 2013

My husband and I just returned from Tortuga Bay. This was our second visit within a 15 month period. We can't say enough wonderful things about this place. From the location to the privacy, you will enjoy every minute. We visited the spa this time, which was heaven. The one thing that separates TB from the rest is simply the... More

rlp0106 has 1 more review of Tortuga Bay Hotel Puntacana Resort & Club

“An amazing, one of a kind experience!”

Reviewed 15 January 2012

Dear Mr. / Mrs. Rlp, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel... More

travelinggal26

Montclair, New Jersey

“Laid back luxury”

Reviewed 21 April 2013

Just returned from a 6-day visit to Tortuga Bay with husband and 13-year-old daughter. The hotel is great for couples and families who want to relax, have some privacy, and don't need a lot of planned activities. We spent time at the beach, the pools and the lagoons in the eco park. The pool nearest to the Tortuga Bay villas... More

See all photos

Dear Mr. / Mrs.Gal, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously... More

cowboybob3

Noble, Oklahoma

Senior Reviewer

9 reviews

“Outstanding Service. From the arrival to departure the service was top notch.”

Reviewed 18 April 2013

Our villa manager's were Laura and Giovanni, they were wonderful. My husband and I traveled with our 5 year old and they made us feel right at home. Everyone we encountered at the resort was happy to honor any request we made. The resort is so relaxing and quite, this is not a place for people that want excitement. The... More

Dear Mr. / Mrs. Bob, On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay on Tripadvisor It is always a pleasure to receive positive feedback. I am delighted to read that your expectations were met or exceeded and that you will... More

1-10 of 325 reviews

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Tortuga Bay Hotel Puntacana Resort & Club Reviews, Punta Cana

Tortuga Bay Hotel Puntacana Resort & Club

325 reviews from our community

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