My second time visiting this resort, service has definitely gone downhill in the past three years. Food was delicious, Sunwing rep, Louise, was a great help. The highlight of the trip was the time spent in the sport's bar with bartender Simone. We spent hours each day talking to him and learning the way of life of the Dominican people.... More

This place is ffering excellent food, the beach is just awesome. The place itself is great but there is no pool bar at the club. You have to go to the Grand paradise section. Animation is great but nothing special. When they say "casino" we talk about a few slot machine.. not more than 10.... Would go back but not... More

We stayed at the Club section from Feb. 29th to March 7th and had a good time except for a few hiccups.. Check in was quick even though we didn't get our room for a few more hours but that was ok as we went exploring and then had a drink and lunch at the buffet and then returned and... More

Our 4:30PM Sunwing flight out of Kitchener/Breslau airport January 11 2012 was delayed three hours due to technical difficulty with the plane. We wondered why they didn't FLY a technician in from Toronto instead of having us all wait while he drove to Kitchener However, we finally took off around 7:30PM. Sunwing flights are always pleasant. They serve a glass... More

I must say this trip was worth every single penny. The customer service was fantastic ! One of my favorite staff members from animation was Blacky! He was very entertaining, friendly, and out going. Also he spoke good english which made it much easier for me considering I no more then two words of spanish. If you visit this resort... More

hello we have been to grand paradise bavaro. it was so much fun. the food was great. the staff was very friendly. the room was done every day. the beach is fantastic. there is 1 guy we met there his name is ( david ) . he is the best man there . he is a hard worker . and... More

Just came back on the 22-09-2011,for one week,room not ready at arrival given room full of fungus and very smelly blok number 9 second floor double occupancy garden view ,no more rooms available till 4 p.m. had to upgrade to a suite for 140.00 dollars extra, phone not working no towels before 9;30p.m. fridge warm and left overs from other... More

Hi, I have just returned, travelled for 2 weeks from 30th-May- 13th June. Here we go:- The food- Crap! The rooms- Disgusting ( had 2 move twice, bad fitting door locks, water leaks, dirty floors, damp walls is this enough? I could go on but I will be here forever! The staff- some were friendly The location- In the middle... More

We booked the Club section of this resort knowing that they tend to cater to the people from France. That was fine but we did not know that this would exclude us from taking part in the activities around the pool. Only the French were allowed to partake unless there wasn't enough people then we could join in!!! The rooms... More