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All 23 Kingston hotels

Terra Nova Hotel

17 Waterloo Road, Kingston, Jamaica
Hotel amenities
Terra Nova Hotel
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79%
Ranked #3 of 23 hotels in Kingston
34 traveller photos
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65 reviews from our community

    Trip type
Traveller rating
    30
    21
    5
    5
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Date Rating
toronto
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 22 May 2013 NEW

terrible. out dated. old carpet, old beds and bedding, and bathrooms in need of a complete renovation. i would compare it to an old red roof inn on i 75...except the red roof inn is only $39 a night. the pool was ok but nothing special. i would not go back. the staff wore white gloves. very strange.

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Al Khobar, Saudi Arabia
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 17 May 2013

In the bustle of Kingston, this hotel is a haven of calm. Beautiful gardens, nice pool and wonderful staff. The restaurants are excellent and the chef will cater to your requests. The small bar in the lobby is a great place to meet other guests or wind the day down with Jamaican rums. I have stayed in all three wings... More

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RichardoTN, Guest Relations Manager at Terra Nova Hotel, responded to this review
22 May 2013

Dear Twaone, Thank you for taking the time to post your positive review on your relaxing stay at the Terra Nova All-Suite hotel. We are pleased to know that you escaped from the bustle of Kingston in our calm haven surrounded by beautiful gardens and that you had the opportunity to experience our excellent service rendered by our wonderful staff.... More

Perth, Australia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 May 2013

Beautiful grounds and charming hotel in Kingston. The hotel rooms are small but very comfortable and clean. the shower is a bit tempermental, with hot water sometimes and other time not. The restaurant both the breakfast buffet and the dinners were fantastic. I could not fault it. Great Jamaican hospitality, though one of the managers are is very customer service... More

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RichardoTN, Guest Relations Manager at Terra Nova Hotel, responded to this review
16 May 2013

Dear Intorox61, Thank you for selecting the Terra Nova All Suite Hotel as your preferred choice of hotel in Kingston during your last visit. We are delighted to hear that our dining services exceeded your expectations and we continue to pride ourselves with the highest level of customer service to ensure total guest satisfaction at all times. With regards to... More

George Town, Grand Cayman
1 review
5 of 5 stars Reviewed 8 May 2013

I stayed at this hotel for one night- had a visa interview at the embassy. I was very impressed by everything about this hotel. The staff were very professional and courteous. The room ( recently renovated Junior suite) was incredible. Very modern but still had a bit of old world charm. The bathroom had a HUGE shower and was stocked... More

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RichardoTN, Guest Relations Manager at Terra Nova Hotel, responded to this review
16 May 2013

Dear KO_GCM, It is heartwarming to read such an inspiring review on your stay at the Terra Nova All Suite hotel and that we pleasantly surprised you with our services, facilities and newly renovated Junior Suites. It was a pleasure hosting you and we hope that you will stay longer with us on your next visit. Thank you for your... More

Grand Cayman
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 27 April 2013

If it can be said that the performance of the staff can make a hotel good then the staff at the Terra Nova make it a great hotel. I have stayed in Kingston at different hotels many times over the last 20 something years and in fact my first stay was at the Terra Nova some 25 years ago. I... More

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RichardoTN, Guest Relations Manager at Terra Nova Hotel, responded to this review
14 May 2013

Dear Belgarion, Thank you for taking the time to share your positive review on our "Old World Charm" hotel dated April 27, 2013. We are happy that you returned to the Terra Nova All Suite hotel after 25 years and that we once again provided you with the high standards of impeccable service that you are accustomed to. Our exquisite... More

Barbados
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 20 April 2013

I stayed at this hotel for the weekend and would agree with most of the reviewers on this site. It is an elegant boutique hotel with a great ambiance - the flowers which adorn the surroundings add a great touch to the overall character of the hotel. The service was what separates this from the other hotels I have stayed... More

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RichardoTN, Guest Relations Manager at Terra Nova Hotel, responded to this review
25 April 2013

Dear ESim, Thank you for taking the time to share your encouraging thoughts on your experience at our "elegant boutique hotel". We are dedicated to exceeding our guest expectations through impeccable service, beautifully maintained grounds, spacious and comfortable rooms and delectable dining unlike any other in Kingston, Jamaica. All our Suites have the essential toiletries, however we do provide additional... More

Santo Domingo
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 17 April 2013

Had to stay in Kingston for business during a very busy week and only found a super expensive room at the Terranova, however the room for US$250.00 the night was nothing out of the ordinary...the food is not bad and after all the parafernalia of showing up the new rooms and the famous button for privacy that they were so... More

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RichardoTN, Guest Relations Manager at Terra Nova Hotel, responded to this review
24 April 2013

We thank you for your review posted on April 17, 2013 as we believe that it is through feedback and comments received that we can improve on guest satisfaction. For more than a decade, the Terra Nova All-Suite hotel has maintained the highest standards of guest services and has remained committed to providing our guests with one of, if not... More

Fort Myers, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 April 2013

I stayed at this can Hotel for my business trip. It is a small but idealy located property with good entertainment and a casino. Meeting facitilies anf staff were excellent. My experience at this hotel was great. Service, sumcious food, rooms very comfortable.

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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 April 2013

This is a really tremendous hotel in Kingston Jamaica. I spent six nights on business here. The highlights for me: 1. The breakfast is the best I have tasted in the Caribbean with a choice of local food such as Salt Fish Acke and johnnycake or simply fabulous beans sausages and freshly made omelette to your requirements. 2. Fantastic rooms... More

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See 4 more reviews by rogerCaymanIslands for Kingston
Las Vegas, Nevada
Top Contributor
62 reviews 62 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 11 March 2013

This would be our first choice if we could stay here every time we came to Kingston, Jamaica! This place is amazing! Everything was elegant and first class from the moment you drove up. The grounds were impeccable, the rooms and public areas were warm and inviting and the restaurant was fantastic! We stayed in the 1100 sq. ft. Derby... More

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RichardoTN, Guest Relations Manager at Terra Nova Hotel, responded to this review
16 May 2013

Dear DebArtist, It is certainly a pleasure to have received your "First Class" review on your stay at our "top of the line hotel.” It is feedback such as this that encourages us to continue to provide World class service to you our valued guest through excellent service, manicured grounds, warm and friendly environs and Suites that are beyond your... More

 
 
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Additional Information about Terra Nova Hotel

Also Known As:
Terra Nova Kingston
Terra Nova Hotel Jamaica/Kingston
Address: 17 Waterloo Road, Kingston, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Amenities:
Free Parking
Hotel Style:
#3 Business Hotels in Kingston
#5 Family Hotels in Kingston
Price range (per night): RM702 - 1,188
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