First, I am surprised that there are not any "all-inclusives" in P.R. Something to do with being an American Territory, I think?! Anyway, Caribe did what they could to make it seem like a resort vs. a regular hotel chain. The had an activities legend out by the pool with a daily schedule of events. We played Bingo, did yoga,... More

I am currently staying at this hotel. My room was dirty from the moment we arrived. I was willing to overlook the rooms shortcomings until we found the large cockroach in the middle of the bathroom floor. When I told management she looked like I was wasting her time and gave me a free breakfast and $35 resort credit probably... More

I stayed at the Caribe Hilton while on a business trip. I was in San Juan for 4 days. The grounds of the hotel are well maintained and extensive. The grounds have several swimming pools, bathing lagoons, beaches, pool decks, etc to enjoy the tropical outdoors. Their are a number of restaurants and lively bars both inside the hotel and... More

I HAVE STAYED AT OTHERS AND ALWAYS COME BACK TO THE BEST! I'm not wasting my time anymore-the CARIBE HILTON is the most beautiful, clean, guest friendly hotel in San Juan:) Great Staff, very well kept and can't ask for any better service from the staff.

My stay was May 12-15. I was worried before I got there from all the bad reviews. I Was very happy when arrived. A couple of tips. If you plan to drink buy a couple of bottles on the way to the hotel or at the liquer store just off property. The drinks at the bars are over priced. BUT... More

Our family recently stayed at the San Juan - Caribe Hilton. On this visit, we planned our stay from both perspectives: as tourists and as locals. Having lived in Puerto Rico and the San Juan area, we know the island better than the average resident. The hotel has a strategic location that permits easy access and driving to key areas.... More

I am on vacation and I'm going to be staying here for 8 nights when I got to my room it looked so horrible the outside doors were very dirty the glass in the shower was very dirty two of the lights are broken and the carpet is very disgusting not to mention they made me pay a resort fee... More

Everyone is pleasant and helpful. We are staying in the Villas and have not checked out yet, but feltthe need to say how helpful, happy and competent the staff has been. We will be back! The eveningfront desk manager, thesecurity guard who opened our safe when we couldn't, and Jody the evening concierge. Thank you all!

My family stayed here in April for a few nights before getting on a Southern Caribbean cruise and we really enjoyed it. The beach was perfect for my 6 year old daughter to snorkel since it is very protected and very calm, flat water. Not that we saw a ton snorkeling there but we did see fish and even some... More