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All 45 San Juan hotels »

Hotel Excelsior

801 Ponce de Leon Avenue, San Juan 00907, Puerto Rico
Hotel amenities
Hotel Excelsior
Ranked #36 of 45 hotels in San Juan
3.5 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    4
    13
    17
    8
    15
Date Rating
A TripAdvisor Member
Westfield, NJ
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 30 March 2005
4
people found this review helpful

After reading some of the reviews about Hotel Excelsior, I began to worry. I got this hotel through Priceline, at $110.00 per night. Believe you me it's not worth $50.00 a night. Thankfully it was a pre-cruise (one night) hotel, March 19, 2005, unitl we sailed away into the sunset the next day. When we arrived at the hotel, I... More

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A TripAdvisor Member
Jersey
1 review
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 March 2005
8
people found this review helpful

A couple of my friends and myself with my kids stayed at that Hotel on the 1st week of July of 2004. When we got there I was only thinking of the reviews and people concerns about this Hotel. Our first concern was where we're going to find a parking, cause there's no place for you to park the car!... More

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A TripAdvisor Member
Royal Oak, MI
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 12 March 2005
1
person found this review helpful

Place is a total mess. Construction going on, elevator not working, rooms not clean. Even the cabdriver who took us there just shook his head. More

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3 of 5 stars Reviewed 8 March 2005
3
people found this review helpful

Stayed a week with wife and 2 kids (6 and 11 mo.). Nice room in the back with small kitchenette. As noted alot of construction going on. If they do the interior also hotel will get more stars. Pool is Ok in a pinch. It gets all shade until late afternoon. Connected to Paris Bistro Cafe which serves breakfast on... More

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A TripAdvisor Member
Miami, Fl
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 February 2005
2
people found this review helpful

The Hotel was recently purchased and with new owners you could already see the changes being made. The end result is very promising so I encourage anyone who is looking for an economical hotel rate to check-in the Excelsior. More

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A TripAdvisor Member
Salt Lake City, Utah
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 19 February 2005
6
people found this review helpful

Given the reviews here and elsewhere, I was expecting the worst; booked it for the night before a cruise. It's true, there was construction all around, including the lobby, but the desk clerk and the bell person were very helpful and kind, which makes quite a difference. Also, the room was quite clean, complete with stove and refrigerator, which the... More

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Williamsburg, Virginia, USA
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 21 January 2005
3
people found this review helpful

Stayed here prior to leaving on a cruise. The hotel is under construction, and there is a lot of debris around. There were always cabs available. The front desk staff were very friendly and helpful with giving local information. The area around the hotel is somewhat rundown. Would not recommend walking at night in the area. Also would not recommend... More

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A TripAdvisor Member
Hartford, CT
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 20 January 2005
7
people found this review helpful

I read the reviews but made my decision when i called directly. I took a risk although some reviews sounded like a house of horror. The hotel is still under construction which I was displeased. But i stayed for 4 days and loved it. The furniture is out dated but clean. I guess thats why their rates were so economical.... More

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A TripAdvisor Member
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 19 January 2005
6
people found this review helpful

Seems like most of the horror ravers are anonymous for some weird reason. I read the reviews before I went to Puerto Rico (1/14/05 to 1/17/05) and they filled me with dread and fear. Turned out that Excelsior was not NEARLY as bad as I expected. Yes there were construction going on and only one person working the front desk,... More

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A TripAdvisor Member
Corona California
1 review
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 16 January 2005
5
people found this review helpful

The pictures on the Internet do not do the hotel justice. Only one picture looked anywhere close of what the hotel look like (pool area). The rooms were filthy and no one mentioned the construction going on. I would not recommend this hotel to someone I disliked. More

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Additional Information about Hotel Excelsior

  • Excelsior Hotel San Juan
  • Courtyard San Juan
Address: 801 Ponce de Leon Avenue, San Juan 00907, Puerto Rico
Price range (per night):* RM440 - 568

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